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Application Support Specialist

Job Posted: 25 days ago

Salary: £ 30,000 - 50,000 / Annum
Job Type: Permanent
Location: Leicester, City of Leicester

Expire in: 2 days

Job Description

Application Consultant – Join Our Dynamic Consultancy Team

Location: Hybrid (Home-based with occasional travel to Leicester HQ, UK & Europe)
Hours: Monday–Friday, 9:00am–5:30pm
Salary: Competitive, based on experience

Are you ready to take the next step in your career with a company that values initiative, collaboration, and innovation?
We’re looking for an Application Consultant to join our Consultancy Team, supporting our customers and distributors across a diverse portfolio of software applications. This is a fast-paced, rewarding role where no two days are the same — perfect for someone who thrives under pressure, enjoys problem-solving, and wants to make a real impact.

What You’ll Do

As an Application Consultant, you’ll be at the heart of our customer experience — helping businesses get the most out of our software solutions. You will:

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    Develop a deep understanding of our applications and how customers use them in real-world business settings.

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    Collaborate with customers to gather requirements, document new functionality, and see projects through from concept to delivery.

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    Lead implementation projects for new customers — reviewing their business processes, identifying needs, and configuring solutions that deliver measurable value.

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    Document all site visits, manage issues and action lists, and ensure full visibility across every stage of a project.

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    Take ownership of support queries — investigate, replicate, and resolve issues while keeping customers updated throughout.

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    Liaise closely with developers and testers to ensure solutions are clearly defined and fully validated.

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    Manage projects end-to-end, coordinating cross-functional resources and maintaining strong communication throughout.

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    (Future opportunity) Assist with pre-sales preparation, demonstrations, and presentations to prospective customers.

What You Bring

We’re looking for someone with energy, curiosity, and a passion for helping customers succeed. Ideally, you’ll have:

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    Experience in the apparel/fashion industry or a related commercial environment.

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    A solid understanding of ERP or commercial application software.

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    Confidence with Windows and/or Unix/Linux systems.

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    Strong Microsoft Office skills, especially Word and Excel.

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    Excellent communication and documentation abilities — you’ll be working closely with both customers and internal teams.

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    A logical, analytical mindset with a proactive and solution-oriented approach.

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    The ability to work independently while thriving in a collaborative team environment.

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    (Desirable) Experience with Help Desk systems and Accounting applications.

What’s in It for You

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    Hybrid working flexibility – primarily home-based with occasional travel to our Leicester office or client sites in the UK and Europe.

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    Structured training and mentorship – comprehensive onboarding either in-office or via Teams.

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    Career development opportunities – regular performance reviews (initially at 6 months, then annually) and ongoing skill development.

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    Competitive benefits package – 20 days annual leave (plus Bank Holidays), with room for growth.

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    A dynamic and supportive team culture – work with professionals who are passionate about delivering great results and supporting one another.

About Us

We are a leading provider of innovative software solutions designed to help businesses streamline operations and drive growth. Our customers span multiple industries, and our Consultancy Team plays a vital role in ensuring they achieve maximum value from our products.

If you’re ready to combine technical know-how, customer focus, and project management in one exciting role, we’d love to hear from you

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Application Support Specialist job near me in Leicester, City of Leicester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!