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Applications lead
Job Posted: 4 days ago
Salary: £ 30.25 - 30.25 / Hour
Job Type: Contract
Location: Bath, Bath and North East Somerset
Expire in: 24 days
Job Description
12 month contract
Specific Qualifications & Level:
-Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area
-ITIL v4 Qualification
-Agile Foundation certificate Specific Knowledge & Experience
Knowledge & Expertise
• Experience of supporting and developing the Liquidlogic application.
• Expert in an area of Social care- Adults, Childrens or Education.
• Proven experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions.
• An In depth knowledge of ITIL frameworks and best practices.
• Strong expertise in maintaining the reliability, performance, and security of application systems.
• Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution.
• Proficiency of planning and managing system upgrades. Skills and Abilities
• Highly organised with the ability to manage and prioritise a varied and complex workload where there are likely to be conflicting demands
• Customer focused with strong communication and interpersonal skills, being able to impart technical information clearly and succinctly to a non-technical audience.
• The ability to be proactive, think creatively and identify development opportunities
• Strong team player who with a collaborative work style who can provide technical guidance and mentorship to other team members Role Dimensions
• Represent the department as required at external meetings, user groups and forums
• Supervise junior colleagues and external contractors where appropriate, ensuring that they understand their role, tasks, timescales and the quality of work requiredBefore You Apply
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