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Apprentice Customer Service Executive
Job Posted: 22 hours ago
Salary: £ 18,250 - 18,250 / Annum
Job Type:
Location: Blackwater, Hampshire
Expire in: a month
Job Description
Apprentice Customer Service Executive
£18,250
Blackwater
Full time, Permanent – Hybrid
Monday – Friday: 08:30am – 5:30pm, Fridays 5pm finish (flexibility to start earlier or finish later)
A leading Mortgage and Protection Brokerage is offering an Apprenticeship in a Customer Service Executive role, you will achieve an NVQ certification and studying 1 day a week a Farnborough College and 1 day work from home.
You will work on the job, learning and developing skills to work independently and as part of the team to build and develop working relationships with members of the team in order to increase business levels and retained profit in line with agreed targets.
Responsibilities
Contact and manage potential clients through various channels, including our existing CRM systems and other as required
Contact and qualify leads through phone calls, emails and other communication methods
Update a database of leads and prospects for future reference
Collaborate with sales to assist with effective lead generation
Provide exceptional customer service to clients
Manage and prioritise multiple tasks and projects to meet deadlines
Ability to work across other business departments and assist with other tasks as required
Experience
Able to demonstrate excel, word, and outlook skills
Positive “can do” attitude
Ability to work under high pressure
Ability and desire to learn
Good telephone sales skills, and managing performance targets.
Good written and verbal communication.
Benefits
Achieve a NVQ Certification and earn whilst learning
Discounts on removals, storage, estate agency, conveyancing, and lettings services, 45% off home reports
Incentive events – for Performance related rewards from London 5* star meals and more
Free mortgage & insurance advice
Savings on insurance products
1 day work from home per week, 2 for exceptional arrangements
20 days base annual leave, rising by 1+ day for each year of service (capped at 25 days) + Bank holidays
Paid Birthday leave (1 paid day on birthday or next working day, fixed)
Guaranteed Paid Christmas break
13 Weeks Enhanced Maternity pay (full pay, on average earnings including commission)
4 weeks Paternity Pay (full pay, on average earnings including commission)
Discretionary paid time off for sports days, nativity, parents evenings
Social evets such as, Mixers (from Gokarting, Cocktail making and Team Meals), Summer BBQ and Christmas PartiesBefore You Apply
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Looking for your next career move? Join a top company hiring Apprentice Customer Service Executive job near me in Blackwater, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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