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Apprentice Mortgage Administrator
Job Posted: 22 hours ago
Salary: £ 18,250 - 18,250 / Annum
Job Type:
Location: Blackwater, Hampshire
Expire in: a month
Job Description
Apprentice Mortgage Administrator
£18,250
Blackwater
Full time, Permanent – Hybrid
Monday – Friday: 08:30am – 5:30pm, Fridays 5pm finish (flexibility to start earlier or finish later)
A leading Mortgage and Protection Brokerage is offering an Apprenticeship in a Mortgage Administrator role, you will achieve an NVQ certification and studying 1 day work from home.
You will develop your customer service and administrative skills in processing client mortgage applications, supporting for the whole process. To collect and check documentation, progressing applications and updating clients, lenders and solicitors in the chain.
Responsibilities:
Processing incoming client and lender documentation - including copying, checking, certifying and scanning.
Regularly communicating and updating clients and lenders of case status, and to progress the case status, via telephone, email and letter.
Answering incoming calls and transferring to the correct person/department.
Handling sensitive information in a confidential and professional manner.
Meet monthly and annual targets, including but not limited to completions, trustpilots, callstats, turnaround times and general insurance referral.
Maintaining detailed records to comply with the regulations of the Financial Conduct Authority (FCA).
Liaise with other related professionals such as brokers, solicitors, surveyors, underwriters, compliance, case checkers and other.
Support QA and Complaints investigations with accurate and detailed statements as required.
Work closely and collaboratively with other departments in the provision of great service, for example mortgage consultants in administering mortgage cases.
Experience
Able to demonstrate excel, word, and outlook skills
Positive “can do” attitude
Ability to work under high pressure
Ability and desire to learn
Good telephone sales skills, and managing performance targets.
Good written and verbal communication.
Benefits
Achieve a NVQ Certification and earn whilst learning
Discounts on removals, storage, estate agency, conveyancing, and lettings services, 45% off home reports
Incentive events – for Performance related rewards from London 5* star meals and more
Free mortgage & insurance advice
Savings on insurance products
1 day work from home per week, 2 for exceptional arrangements
20 days base annual leave, rising by 1+ day for each year of service (capped at 25 days) + Bank holidays
Paid Birthday leave (1 paid day on birthday or next working day, fixed)
Guaranteed Paid Christmas break
13 Weeks Enhanced Maternity pay (full pay, on average earnings including commission)
4 weeks Paternity Pay (full pay, on average earnings including commission)
Discretionary paid time off for sports days, nativity, parents evenings
Social evets such as, Mixers (from Gokarting, Cocktail making and Team Meals), Summer BBQ and Christmas PartiesBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Apprentice Mortgage Administrator job near me in Blackwater, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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