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ASB Manager
Job Posted: a day ago
Salary: £ 38.59 - 38.59 / Hour
Job Type: Temporary
Location: South East London
Expire in: a month
Job Description
Job Title: ASB Manager
Location: South East London
Salary: £38.59 p/hr umbrella
Contract Type: 3 to 6 month ongoing contract
About the Role:
Are you passionate about making communities safer and improving residents’ quality of life? We’re seeking a dynamic and innovative ASB (Anti-Social Behaviour) Manager to lead a high-performing team in delivering an outstanding, customer-focused ASB service.
Working closely with Community Safety, Housing Needs, and other key stakeholders, you will take a proactive, multi-agency approach to tackling ASB, supporting victims, and ensuring vulnerable individuals receive the help they need.
Key Responsibilities:
Lead the ASB service, delivering effective and outcome-focused responses to ASB complaints.
Prioritise support for victims and complainants, ensuring high levels of satisfaction.
Drive service improvement through innovation and performance monitoring.
Embed safeguarding and vulnerability awareness in daily team operations.
Ensure best-practice responses to domestic abuse cases.
Motivate and manage your team through effective recruitment, supervision, appraisals, and development.
Monitor team performance against KPIs, policies, and statutory requirements.
Produce high-quality reports for internal and external stakeholders.
Build strong relationships with residents, community groups, and partner agencies.
Champion a customer-first approach in handling complaints and enquiries.
Contribute to health and safety practices, policy development, and major projects.What We’re Looking For:
Proven experience in managing ASB services or similar community-based roles.
Strong leadership, people management, and performance improvement skills.
Excellent knowledge of safeguarding, domestic abuse casework, and ASB legislation.
Experience in multi-agency collaboration and stakeholder engagement.
Skilled in report writing, data analysis, and performance monitoring.
Ability to work flexibly, including occasional evenings and weekends.
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