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ASB Officer
Job Posted: 18 days ago
Salary: £ 29 - 32 / Hour
Job Type: Contract
Location: Kent
Expire in: 10 days
Job Description
We are supporting a local authority seeking an experienced ASB Officer to manage high‑risk and complex anti‑social behaviour cases, with a strong focus on supporting vulnerable tenants and sustaining tenancies.
This is a frontline role suited to a confident housing professional who is experienced in case management, enforcement, partnership working, and safeguarding.
Key Responsibilities
Manage a caseload of complex and high‑level ASB cases, including harassment, hate crime, domestic abuse, and persistent nuisance
Work closely with vulnerable tenants, undertaking risk assessments and putting support plans in place to sustain tenancies
Investigate ASB reports using a full range of statutory tools and legal remedies, ensuring proportional and evidence‑led decision‑making
Prepare enforcement actions where necessary, including warning notices, injunctions, and possession proceedings
Work collaboratively with internal teams and external partners such as Police, Social Services, Mental Health teams, and support agencies
Attend and contribute to multi‑agency meetings (e.g. MARAC, safeguarding panels)
Ensure accurate case recording, evidence gathering, and compliance with policies, procedures, and legislation
Provide clear communication to residents, managing expectations and building trust
About You
Proven experience working as an ASB Officer or Housing Officer dealing with complex ASB cases
Strong understanding of ASB legislation, safeguarding, and tenancy enforcement
Experience supporting residents with mental health issues, substance misuse, or other vulnerabilities
Confident communicator, able to engage effectively with residents, professionals, and partner agencies
Resilient, calm under pressure, and able to manage challenging and emotive situations
Strong organisational skills with the ability to manage a demanding caseload
Full UK driving licence and ability to work across the borough
Why Apply?
Opportunity to make a meaningful impact in complex cases
Work within a supportive, multi‑disciplinary environment
Competitive rates and flexible working arrangements
Ideal role for an experienced ASB professional seeking an interim or contract opportunityIf you have experience managing high‑risk ASB and supporting vulnerable tenants and are available for your next role, please apply with your CV to discuss furtherBefore You Apply
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