Expire in: 23 days
Assistant Branch Manager - £30000 - £32000 basic, plus bonus £37000 OTE
Job description:
Vacancy available for an Autocentre an Assistant Branch Manager at Lindley’s Autocentres in Carlton, Nottingham.
Why Us?
At Lindleys Autocentres, you’ll find:
* 🚗 A long-standing, family-run business at the heart of Nottingham
* 👥 A supportive, close-knit team where you’ll feel valued
* 📈 Real opportunities to grow your skills and career
* 🎯 A chance to lead daily operations and make a real impact
* 🌟 The satisfaction of delivering outstanding service to every customer
Experience in the automotive industry is ideal
Working hours:
* Monday to Friday: 08:30 - 17:30 Saturday (biweekly) 08.30 - 13.00
Job Responsibilities & Tasks
* Lead and support the front of house team, ensuring high standards of work and excellent customer service.
* Allocate jobs to technicians, ensuring workloads are balanced and deadlines are met.
* Contact customers to explain vehicle repairs in a clear, understandable manner and gain authorisation for work.
* Ensure that parts are ordered and correctly managed on the system.
* Handle customer queries and complaints professionally and efficiently.
* Assist with recruitment, training, and development of staff.
Required Skills & Experience
* Previous experience in a front of house, customer engagement, and the ability to delegate.
* Strong customer service and communication abilities.
* Good IT skills and the ability to manage administrative tasks.
* Ability to work in a fast-paced environment while maintaining high standards.
*
Perks and Benefits
* Basic starting salary of £30000 - £32000 + Bonus (OTE up to £37k)
* No working Sundays or bank holidays.
* Pension scheme, stafff discount on servicing, MOT, and repairs
* Long service and loyalty incentives, bonus scheme
* Opportunities for career growth and progression
Benefits:
* Bereavement leave
* Canteen
* Company pension
* Employee discount
* Free parking
* On-site parking
* Referral programme
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