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Assistant Manager

Job Posted: 5 days ago

Salary: £ Competitive
Job Type: Permanent
Location: High Wycombe, Buckinghamshire

Expire in: 23 days

Job Description

Assistant Manager

High Wycombe

Full Time – Permanent

Salary is dependent on experience

We are currently recruiting for an Assistant Manager to join our client based in their High Wycombe branch.

Principle Objectives

The Principle Objective of the Assistant Manager is to assist with the development of sales activities and to guarantee customers an excellent level of service.

To achieve this, the assistant manager will:

  * Contribute to the achievement of the financial targets agreed for the Store

  * Identify and suggest opportunities available for increasing occupancy and revenue within the Store on a regular basis.

  * Respond effectively to the diverse needs of each customer

  * Ensuring the store presents itself to a high standard of cleanliness

  * Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.

  * Manage, monitor and adapt the working practices of the Store staff to ensure that the Store is operating to its optimum efficiency.

  * Assist with the Identification of unit mix issues within the building and identify and communicate any changes that are required immediately (using the Cut & Carve report to substantiate your proposal) in collaboration with the Store Manager

  * Identify any store repair & maintenance issues, report and following up.

  * Ensure compliance within or of company operational and financial procedures

Main Duties

  * Take responsibility for the running of the store on occasions when the Store Manager is absent, including providing financial figures and reporting information to the Regional Manager or others when requested

  * Deal effectively with sale enquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers

  * Maximise every sales enquiry to ensure the store hits its target (to be aware of the stores yearly budget and how the store is performing on a monthly basis)

  * Complete all administrative tasks to ensure compliance with company procedures

  * Maintain a clean and tidy store

  * Raise awareness with the Regional Manager of any operational issues that require attention in Store Manager’s absence

  * Taking responsibility for the set up and control of store marketing tasks.

  * Ensuring that the store ‘bad debt’ is kept to a minimum. Implementing procedures and controls to recover any bad debt in accordance with the company compliance procedures

  * Identify and communicate any development requirements of the CSA to the Store Manager

  * Person Specification

In order to be successful in the position the jobholder will demonstrate:

A good level of written and verbal communication skills

Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the telephone

Self-discipline, working within guidelines and procedures whilst being attentive to detail

Comfortable working in a small team environment and adapt to lone working

Demonstrate the ability to engage and motivate staff through leading by example

Accountability for the store actions in the absence of a Store Manager

Project confidence and knowledge of Company projects and services on completion of a the induction programme and probation period

Responsibilities and Authorities

Day to day liaison with customers

Staff supervision

Achieving a high level of customer service and satisfaction

Achievement of weekly, monthly and yearly sales targets

Lone working

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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