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Assistant Manager
Job Posted: 11 hours ago
Salary: £ 29,000 - 29,000 / Annum
Job Type: Permanent
Location: SS2, Southchurch Village, Southend-on-Sea
Expire in: a month
Job Description
Job Title: Assistant Manager
Location: Southend-on-Sea
Salary: £29,000 per annum
Hours: Full-time, 40 hours per week (exact start times as directed by the Registered Manager, on-call is required as directed by the Registered Manager)
Reports to: Registered Manager
Purpose of the Role:
To support the Registered Manager in the day-to-day running of the service, ensuring high standards of care, compliance with CQC regulations, and a positive working environment for staff and residents. The Assistant Manager will act as a role model, offering leadership, guidance, and practical support to the team while maintaining a strong focus on residents’ wellbeing and outcomes.
Key Responsibilities:
Assist in managing the daily operations of the home, ensuring high-quality support is consistently provided
Lead and supervise the staff team, including rota planning, supervisions, and shift leadership
Ensure the service meets or exceeds CQC and other regulatory standards
Support in developing and implementing care and support plans that promote recovery, independence, and choice
Maintain accurate and up-to-date records, risk assessments, and audits
Liaise with external professionals, families, and stakeholders as appropriate
Participate in the on-call rota and provide hands-on support when needed
Assist with recruitment, induction, and training of staff
Promote safeguarding and maintain a safe and nurturing environment for residents and staff
Deputise for the Registered Manager during periods of absence
Person Specification:
Essential:
Experience working in a residential or supported living service for adults with mental health needs
Supervisory or team-leading experience in a care setting
Strong understanding of CQC regulations, safeguarding, and person-centred care
Excellent communication, organisational, and leadership skills
NVQ/QCF Level 3 in Health and Social Care (or equivalent)
Willingness to work flexibly including evenings, weekends, and participate in the on-call rota
Desirable:
NVQ/QCF Level 5 in Leadership and Management (or willingness to work towards)
Knowledge of trauma-informed care and Positive Behaviour Support
Experience working with individuals with forensic histories or complex mental health diagnoses
A full UK driving licence
What We Offer:
Competitive salary with opportunities for progression
Ongoing training and support to develop leadership skills
Pension scheme
Supportive and inclusive working environment
Access to staff wellbeing initiativesBefore You Apply
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