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Assistant Service Manager

Job Posted: 18 days ago

Salary: £ 36,000 - 40,000 / Annum
Job Type: Permanent
Location: Grays, Borough of Thurrock

Expire in: 10 days

Job Description

Assistant Service Manager - Thurrock (Office-based)

£36,000-£40,000 + Career Progression | Monday-Friday + 1 in 2 Saturdays

Are you looking for the next step in your automotive or commercial vehicle career?

This is a fantastic opportunity to join a successful commercial vehicle dealership and work directly alongside a highly respected Service Manager who started their own journey in the workshop and worked his way up through the business.

You'll play a key role in the day-to-day running of a busy service operation, supporting a team of 6 within the Service Department and 24 workshop staff. This is a varied position combining people management, operational oversight and exciting improvement projects that will help shape the future of the business.

Whether your background is in commercial vehicles, automotive, service administration, workshop control, technical support or a strong customer-focused office environment, full support and training will be provided for the right person with the right attitude.

What you'll be getting stuck into

  * Supporting the Service Manager with the day-to-day running of a busy commercial vehicle service department

  * Helping oversee a team of Service Advisors, Administrators and Workshop personnel

  * Monitoring workshop productivity, efficiency and utilisation

  * Supporting job scheduling and workshop planning to ensure customer deadlines are met

  * Working closely with customers, manufacturers and suppliers to maintain excellent service levels

  * Assisting with performance monitoring, reporting and departmental KPIs

  * Supporting the management of warranty, invoicing and service processes

  * Helping resolve customer queries and service-related issues

  * Identifying opportunities to improve processes, systems and overall departmental performance

  * Leading and supporting continuous improvement projects across the service operation

What we're looking for

  * Experience within automotive, commercial vehicles, HGV, plant, fleet or a similar industry

  * Strong organisational and communication skills

  * A natural problem-solver who enjoys improving processes and getting things done

  * Confident managing workloads and priorities in a fast-paced environment

  * Strong IT and administration skills

  * Leadership potential and a genuine desire to progress into senior management

  * A hardworking, hands-on approach with a willingness to learn

What's in it for you?

  * Salary of £36,000-£40,000

  * Genuine career progression within a growing business

  * Mentoring from an experienced Service Manager who has progressed through the ranks

  * Opportunity to develop management and leadership skills

  * Involvement in business improvement and strategic projects

  * Long-term career prospects within a successful commercial vehicle dealership

  * Supportive, friendly and approachable management team

  * Ongoing training and professional development

Interview Process

  * Initial meeting with the Service Manager

  * Final stage interview with the Director

If you're ambitious, prepared to work hard and want a business that recognises and rewards effort, we'd love to hear from you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Assistant Service Manager job near me in Grays, Borough of Thurrock! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!