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Audio Visual Field Service Engineer
Job Posted: 3 days ago
Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: London
Expire in: 25 days
Job Description
Are you a technically skilled AV professional with a passion for delivering exceptional customer service? Our client-a world-leading audio visual integrator-is seeking an experienced AV Field Service Engineer to join their high-performing Field Engineering team.
This is a hands-on role supporting prestigious client sites across the UK and Europe, combining technical expertise with proactive fault resolution and client engagement. If you thrive in fast-paced environments and enjoy solving problems on the front line, this is your opportunity to make a real impact.
🔍 Key Responsibilities
Provide onsite and remote technical support across client sites
Deliver field service engineering and preventative maintenance as required
Conduct site surveys and small works installations, including client handovers
Travel to domestic and European client locations (as needed)
Work rotational shifts to meet SLA and KPI requirements
Manage fault tickets and ensure timely updates and resolution
Maintain high levels of customer satisfaction and uphold commercial standards
Complete all necessary administrative tasks to support engineering operations🧠 Ideal Candidate Profile
Proven experience in AV field service or technical support roles
Strong knowledge of AV/VC/UC technologies (e.g., AMX, Crestron, Extron, DSPs, video conferencing)
Calm under pressure with excellent multitasking and prioritisation skills
Confident communicator via phone and email
Meticulous attention to detail and highly organised
Flexible, proactive, and customer-focused approach
Able to manage client communications and escalate issues effectively🌟 What's on Offer?
Join a globally respected AV integrator with a premium client base
Work on high-profile projects across the UK and Europe
Competitive salary and benefits package reflective of experience and seniority
Opportunities for career development and international exposureReady to take your AV engineering career on the road? Apply today or contact us for a confidential discussionBefore You Apply
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Looking for your next career move? Join a top company hiring Audio Visual Field Service Engineer job near me in London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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