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AV Service Manager
Job Posted: 5 days ago
Salary: £ 40,000 - 55,000 / Annum
Job Type: Permanent
Location: EN1, Town, Greater London
Expire in: 23 days
Job Description
Job Specification
Job Title
Service Manager
Revised
Version 1
Department(s)
Service
Reports To
Directors
Employment Type
Full Time
Standard Hours
37.5 hours per week
Salary
Holiday
20 days standard entitlement
+3 days to be taken over Christmas
Main Purpose
* Staff management
* Management of third-party vendors/contractors
* Contract management
* Service desk management
* Creation of service proposals
* Growth and development of service department – including policy and process
* Reporting
* Engineering: remote support, onsite support, onsite attendance fault and preventive maintenance
Main Duties & Responsibilities include the following: other duties may be assigned
1. General
* Interpret written directives, including the SoWs, M&E drawings, event schedules and specification documents
* Manage time effectively, complete office and engineering documents, test sheets, weekly timesheets and expense claim forms within the required timeframes
* Work closely with the directors to complete tasks, successfully deliver SLA’s and develop the service department
* Keep a ‘can do’ attitude and take ownership of all tasks
* Collaborate closely with customers and work colleagues to foster a positive and productive work environment
* General AV equipment storage, transportation, assembly, and disassembly
* Maintain accurate documentation
* Carrying out any other reasonable request from the directorsBefore You Apply
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