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Billing Advisor
Job Posted: a day ago
Salary: £ 15.54 - 15.54 / Hour
Job Type: Temporary
Location: Reading, Berkshire
Expire in: a month
Job Description
Are you passionate about customer service and have a knack for numbers? SSE is seeking a dedicated Billing Advisor to join our dynamic team. In this role, you'll handle customer inquiries, resolve billing issues, and ensure accurate account management. If you thrive in a fast-paced environment and are committed to delivering exceptional service, we want to hear from you. Apply now and be part of a company that values innovation and excellence.
Working as a Metering Advisor within our Metering team you will be responsible for resolving complex billing and metering queries. You will consult with our service providers regularly to provide weekly reports to our customers.
As part of your role, you will:
- Ensure our customers receive the highest levels of service through the delivery of exceptional customer service both via email and telephone.
- You will be adaptive in your approach, proactively managing your customers and maintain high levels of service while meeting KPI's and targets.
- Being a customer facing role, you'll be great at establishing and nourishing positive working relationships with stakeholders both internal and external to the business.
What do I need?
To be considered for this role, we would love you to have:
- Previous experience of working within a Customer Service environment.
- Excellent problem solving ability.
- Excellent communication skills and willingness to learn.
- Great knowledge of Microsoft office applications including running reports and analysing excel based data.
What happens now?
After submitting your application for the role, we understand you're eager to hear back. We value your time and interest, and if your application is successful, you will be contacted directly by the team within 2 working days.
We appreciate your patience and look forward to the possibility of welcoming you aboardBefore You Apply
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Looking for your next career move? Join a top company hiring Billing Advisor job near me in Reading, Berkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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