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Billing and Recovery Officer
Job Posted: 17 hours ago
Salary: £ 23 - 23 / Hour
Job Type: Contract
Location: NN16, Kettering, North Northamptonshire
Expire in: a month
Job Description
One of my local government clients are currently recruiting an experienced Billing and Recovery Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.
Hybrid working role were, however, you will be required to attend the office 2/3 times a week.
Responsibilities:
* To maintain an up-to-date knowledge of Council Tax and recovery legislation and case law and related policies and procedures.
* To undertake the administration for the recovery of Council Tax initiating recovery action in accordance with legislation and Council policy including issuing final notices and summonses, attachment of earnings, referring cases to external enforcement agents, issue of liability orders.
* To deal with customer enquiries resulting from recovery action by phone, via letter and email including negotiating and making payment arrangements always providing a good customer service.
* To deal with enforcement agents returned cases and make decisions on the next course of action.
* To assist with the compilation of statistics and reports and to assist with testing of new software releases for the Council tax system.
* To liaise with the Seniors to ensure that the Council’s approach to corporate debt recovery and enforcement is joined up and in accordance with legislation.
* To attend court representing the authority for Court actions relating to Council Tax liability as required.
* Prioritise and manage own workloads to ensure objectives and targets are achieved and customer requirements are met.
* To demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.
* Any other duties and responsibilities that may be reasonably allocated
If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel LtdBefore You Apply
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