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Billing and Recovery Officer
Job Posted: 12 hours ago
Salary: £ 18 - 24 / Annum
Job Type: Temporary
Location: Thrapston, North Northamptonshire
Expire in: a month
Job Description
About the Role:
One of my local government clients is seeking an experienced Billing and Recovery Officer to support the Revenues team on a short-term assignment. This role is essential to ensuring effective billing and enforcement processes for Council Tax, helping maintain high collection rates and providing excellent service to residents.
Key Responsibilities:
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Maintain up-to-date knowledge of Council Tax legislation, recovery policies, and case law.
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Administer the recovery of Council Tax, including issuing final notices, summonses, and liability orders.
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Handle inbound enquiries via phone, email, and letter, negotiating payment arrangements.
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Refer and monitor cases with external enforcement agents, determining next steps on returned cases.
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Represent the Council in court proceedings related to Council Tax liability when required.
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Compile statistics and assist in software testing for Council Tax systems.
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Ensure a joined-up approach to corporate debt recovery in line with legislation.
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Prioritise and manage personal workload effectively to meet team objectives.
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Demonstrate awareness of equality, diversity, and inclusion in all interactions.
Requirements:
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Prior experience in a Council Tax billing or recovery role (public sector/local authority).
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Good working knowledge of recovery enforcement tools, liability orders, and legal processes.
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Strong communication skills and ability to negotiate payment plans empathetically.
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Familiarity with Council Tax software (e.g., Northgate, Capita, or Civica) is advantageous.
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Availability for the full assignment duration.
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel LtdBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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