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Bodyshop Customer Service Advisor

Job Posted: 8 days ago

Salary: £ 32,000 - 32,000 / Annum
Job Type: Permanent
Location: Slough

Expire in: 20 days

Job Description

We are currently seeking a motivated and experienced Bodyshop Customer Service Advisor to join our client’s well-established Bodyshop in Slough, Berkshire. This is an excellent Bodyshop Customer Service Advisor opportunity for a professional with automotive customer service experience to progress their career within a reputable organisation.

Benefits:

Up to £32,000 salary, dependent on experience
Monday to Friday working hours from 8:00 am to 5:00 pm
42.5-hour work week
Rare requirement to work Saturdays
Opportunity to work in a busy, professional bodyshop environment
on-site parking and excellent working conditions
Supportive team atmosphere and career development opportunitiesDuties of a Bodyshop Customer Service Advisor:

Completing all relevant paperwork for vehicle repair orders accurately and efficiently
Maintaining an up-to-date and detailed customer and vehicle database
Liaising professionally with customers and insurance companies to facilitate smooth repair processes
Managing and controlling credit and outstanding debts through effective invoice tracking
Ensuring high standards of housekeeping and orderly administration of all responsibilities
Providing excellent customer service and handling enquiries with professionalism
Supporting workshop operations by ensuring all documentation and communication are maintained to a high standardRequirements of a Bodyshop Customer Service Advisor:

Proven experience working as a Customer Service Advisor within an automotive bodyshop environment
Strong administration skills and attention to detail
Knowledge of vehicle repair processes and vehicle insurance procedures
Exceptional communication and organisational skills
Ability to work effectively within a team and on own initiative
Motor trade experience is essential
Proficiency with automotive CRM systems and Microsoft Office packages
Professional and friendly attitude in dealing with clients and colleaguesIf this Bodyshop Customer Service Advisor role aligns with your skills and career goals, we encourage you to apply today. Our client values experienced automotive professionals who are committed to delivering outstanding customer service.

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Slough and Berkshire, today to discover more about this fantastic Bodyshop Customer Service Advisor opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

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