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Branch Manager - Builders Merchant

Job Posted: 14 days ago

Salary: £ 55,000 - 65,000 / Annum
Job Type: Permanent
Location: St Albans

Expire in: 14 days

Job Description

Branch Manager

Location: St Albans
 
 Salary: Up to £65,000 + Company Car + Bonus
   
 About the Role

 Our client is seeking an experienced and commercially driven Branch Manager to lead a busy and successful builders merchant branch. This is a key leadership role responsible for driving sales growth, managing day-to-day operations, and delivering outstanding customer service to a wide range of trade and retail customers.
   
 Key Responsibilities
   
 Sales & Commercial Performance
  
Lead from the front in driving branch sales and profitability 
Develop and implement local sales strategies to grow market share 
Build and maintain strong relationships with key trade customers 
Monitor KPIs, margins, and performance to ensure targets are achieved    
 Leadership & Team Management
  
Manage, motivate, and develop a high-performing branch team 
Set clear objectives and support team members to achieve their goals 
Conduct regular performance reviews and provide ongoing coaching 
Foster a positive, customer-focused culture    
 Operations & Compliance
  
Oversee all day-to-day branch operations including stock control and logistics 
Ensure compliance with company policies, health & safety regulations, and industry standards 
Maintain high standards of housekeeping and branch presentation    
 Customer Service
  
Deliver an exceptional customer experience at all times 
Resolve escalated customer issues quickly and effectively 
Promote a proactive and solutions-focused approach within the team    
 About You
  
Proven experience in a builder’s merchant 
Strong sales and commercial awareness with a track record of achieving targets 
Experienced people manager with excellent leadership skills 
Customer-focused with strong relationship-building abilities 
Organised, hands-on, and results-driven 
Good understanding of stock management and branch operations    
 What’s on Offer
  
Salary up to £65,000 – Depending on experience 
Company car 
Discretionary bonus 
Career progression opportunities within a growing business 
Supportive and dynamic working environment

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