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Branch Manager

Job Posted: 2 days ago

Salary: £ 35,000 - 45,000 / Annum
Job Type: Permanent
Location: HP19, Aylesbury, Buckinghamshire

Expire in: a month

Job Description

Branch Manager – Aylesbury

£35,000–£45,000 | Full-Time | Permanent

Our client

A well-established organisation is seeking a proactive, hands-on Branch Manager to lead its Aylesbury operation. This is a key leadership role, responsible for driving the branch’s overall performance, enhancing operational efficiency, and ensuring customers receive a consistently high-quality service.

If you thrive in a fast-paced environment, enjoy developing people, and want to make a real impact on the success of a growing branch, this could be the perfect opportunity.

What You’ll Be Doing

As Branch Manager, you’ll play a central role in shaping the success, culture, and performance of the branch. Your responsibilities will include:

  * Leadership & People Management

  * Leading, mentoring, and motivating a diverse operational team

  * Setting clear expectations and ensuring accountability across all functions

  * Driving a positive, collaborative, performance-focused culture

  * Conducting staff appraisals, training, onboarding, and ongoing development

Operations & Performance

  * Managing the day-to-day running of the branch, ensuring smooth and efficient operations

  * Monitoring KPIs and identifying opportunities to improve productivity and service delivery

Customer Experience & Communication

  * Upholding high levels of customer service and resolving issues professionally

  * Managing first-level claims, complaints, and customer liaison

  * Building strong relationships internally and externally, representing the branch at industry events

What You’ll Bring

To be successful in this role, you will need:

  * Strong experience in branch, operations, or general management

  * Proven ability to lead, manage, and develop teams

  * A hands-on approach with excellent problem-solving and organisational skills

  * Clear, confident communication and the ability to influence at all levels

  * Sound understanding of Health & Safety and compliance requirements

  * Experience managing budgets, logistics, workforce planning, and service delivery

  * A proactive mindset with the ability to stay calm under pressure and make effective decisions

  * Industry background is beneficial but not essential — full training is provided

What’s on offer?

  * Competitive salary £35,000–£45,000 (DOE)

  * Monday–Friday, 40 hours per week

  * Occasional weekend work and late finishes may be required

  * Company pension scheme

  * Two paid volunteering days each year

  * Access to a comprehensive employee engagement platform

  * (discounts, wellbeing resources, recognition scheme)

  * Staff referral programme

  * Career development and progression opportunities

  * Company awards and team events

  * Free on-site parking

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Branch Manager job near me in HP19, Aylesbury, Buckinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!