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Broker Support Consultant
Job Posted: 5 days ago
Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Ringwood, Hampshire
Expire in: 23 days
Job Description
Our client is looking for a motivated and proactive Broker Support Consultant to join a fast-paced and growing financial services team. This is an entry-level sales support role ideal for recent graduates or early-career professionals looking to break into the specialist mortgage or finance sector.
You'll work closely with mortgage brokers across the UK to assist with second charge mortgage applications, liaise with a panel of 12 specialist lenders, and support field-based account managers. This is a target-driven role offering excellent career progression and full training.
Key Responsibilities of Broker Support Consultant:
* Answer inbound calls promptly and professionally.
* Support brokers in sourcing solutions for second charge mortgage cases.
* Accurately input client data into the CRM system, ensuring GDPR compliance.
* Help schedule appointments and training sessions for external account managers.
* Attend internal and lender sales meetings to maintain strong market knowledge.
* Promote company services by understanding and presenting key USPs.
* Track and update broker activity, applications, and feedback.
* Support ongoing broker training and engagement via our Case Flow platform.
* Achieve KPIs related to enquiry response times, conversion rates, and lender distribution.
What We’re Looking For in Broker Support Consultant:
* Self-motivated, driven, and ambitious personality
* Excellent communication and negotiation skills
* Comfortable working in a fast-paced, target-driven environment
* Confident using CRM systems and Microsoft Office
* Strong attention to detail and ability to follow process
* Sales or customer service experience is a plus, but not required
* Minimum GCSEs (or equivalent) in Maths and English
What You’ll Get as Broker Support Consultant:
* Full training in the second charge mortgage market
* A clear career path in financial services and sales
* Exposure to top lenders and broker networks in the UK
* Ongoing CPD opportunities and industry-recognised learning
Company Benefits:
Healthshield membership and benefit scheme, joining on Tier 1 and increasing to
Tier 2 after probation is passed and Tier 3 after 5 years’ service
Perk box membership
20 days holiday pay plus statutory bank holidays, increasing each year by 1 day up
To 25 days holiday allowanceBefore You Apply
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Looking for your next career move? Join a top company hiring Broker Support Consultant job near me in Ringwood, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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