Hiring Now: Business Analyst Near You – Apply Today!

Your Next Business Analyst Job Starts Here – Apply Now!

Business Analyst

Job Posted: a month ago

Salary: £ Competitive
Job Type: Permanent
Location: Newcastle upon Tyne, Tyne & Wear

Expire in: a day

Job Description

Business Analyst – CRM Transformation – Newcastle

12 month fixed term contract

We’re looking for a Business Analyst to play a key role in the selection and implementation of a new CRM platform, while helping modernise business systems across a commercially focused organisation.

You’ll act as the bridge between IT and Commercial teams (Sales, BD, Marketing)—translating operational needs into practical technical solutions that improve how the business works.

This is a hands-on transformation role, ideal for someone who enjoys analysing legacy systems, improving processes, and delivering meaningful system change.

What you’ll be doing

  * Analysing existing CRM and business systems (on-prem and cloud)

  * Gathering requirements and producing clear documentation and process maps

  * Supporting the selection and implementation of a new CRM platform

  * Acting as the link between business stakeholders and technical teams

  * Supporting configuration, testing, training and rollout of new systems

  * Identifying opportunities for automation, reporting and process improvement

  * Working with external technology partners to deliver solutions

What we’re looking for

  * Proven experience as a Business or Systems Analyst

  * Experience working across technical teams and non-technical stakeholders

  * Strong requirements gathering, process mapping and documentation skills

  * Experience delivering projects in Agile and/or Waterfall environments

  * Knowledge of CRM platforms (Salesforce experience a plus)

Nice to have

  * Experience with Power BI or reporting tools

  * Exposure to data integrations, workflow automation, or SQL

  * Familiarity with SharePoint or enterprise collaboration tools

  * Experience in engineering, manufacturing or regulated industries

Additional information

  * Flexible working with occasional out-of-hours implementation work

  * Remote access capability when required

  * Ability to obtain security clearance due to the nature of the work

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Business Analyst job near me in Newcastle upon Tyne, Tyne & Wear! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!