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Business Analyst / Product Owner
Job Posted: 4 hours ago
Salary: £ 60,000 - 70,000 / Annum
Job Type: Contract
Location: Docklands, London
Expire in: a month
Job Description
Business Analyst / Product Owner - Health Technology
Contract 3months + possible perm
Location: Hybrid (Canary Wharf & Remote)
Reports to: Head of Product / Programme Director
About the Role
Our Client is building the future of connected healthcare - empowering patients and clinicians through seamless, secure, and intuitive digital experiences.
As the Product Owner / Business Analyst, you'll sit at the intersection of product strategy, user experience, and delivery execution.
You'll take ownership of a patient portal and online doctor application, driving clarity across requirements, managing stakeholders, and ensuring every release genuinely improves the patient journey. Confident, articulate, and hands-on, you'll be as comfortable leading workshops in Canary Wharf as you are working remotely to refine requirements and shape sprint backlogs.
Key Responsibilities
Product Ownership
Define and maintain a clear product roadmap for patient-facing and clinician-facing digital tools.
Translate strategic objectives into actionable user stories, epics, and acceptance criteria.
Prioritise and manage the product backlog, balancing user needs, compliance, and delivery timelines.
Represent the user's voice throughout design and development, ensuring accessibility, simplicity, and security.
Measure product success through KPIs, adoption metrics, and patient experience data.
Business Analysis & Requirements Leadership
Lead requirement-gathering workshops with clinicians, patients, developers, and regulatory teams. Clear communication and a confident speaker are required.
Capture and document detailed business and technical requirements, ensuring traceability and alignment to compliance standards (e.g. GDPR, NHS Digital guidelines).
Map and optimise patient journeys and operational workflows.
Support UX/UI design by providing structured insights into user needs and constraints.
Collaborate with engineering to ensure functional and non-functional requirements are implemented effectively.
Stakeholder & Delivery Engagement
Partner with clinical leads, compliance officers, and technology teams to balance innovation with safety and governance.
Facilitate workshops and playback sessions that foster alignment and shared understanding.
Translate complex healthcare processes into clear, testable requirements.
Ensure timely and high-quality delivery through close collaboration with development, QA, and operations teams.
What You'll Bring
5+ years' experience as a Product Owner, Business Analyst, or hybrid of both - ideally in digital health, medtech, or regulated industries.
Proven ability to lead workshops and engage confidently with both business and technical stakeholders.
Deep understanding of Agile delivery practices and user-centred product design.
Strong communication skills - able to translate technical detail into business language, and vice versa. Able to manage both Stakeholders and Peers.
Experience managing complex requirements across web and mobile platforms.
Working knowledge of data privacy, patient consent, and healthcare interoperability (FHIR, HL7, etc.) is a strong plus.
Proficiency with Jira, Confluence, Miro, or Lucidchart for backlog and documentation management.
Desirable
Previous experience in NHS, digital health startups, or telemedicine platforms.
Familiarity with clinical workflows or EMR/EHR systems.
Certification in Product Ownership or Business Analysis (CSPO, PSPO, CBAP, etc.).
What's on Offer
Hybrid working model - Canary Wharf office presence balanced with remote flexibility.
The chance to shape the future of digital healthcare, directly improving patient outcomes.
A collaborative, forward-thinking culture that values openness, experimentation, and accountability.
Competitive compensation and opportunities for career growth in a rapidly evolving sector.
In Return:
Starting with a contract of 3 months at a Competitive Salary of £60-70,000PR (dependent on experience) with a possible opportunity to extend to permanent employment in 2026.
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