Hiring Now: Business Consultant/Call Centre Near You – Apply Today!
Your Next Business Consultant/Call Centre Job Starts Here – Apply Now!
Business Consultant/Call Centre
Job Posted: 17 days ago
Salary: £ 60,000 - 90,000 / Annum
Job Type: Temporary
Location: Norwich, Norfolk
Expire in: 10 days
Job Description
Location: Norwich
* Role Type: Full-Time, Initial 3 month temporary assignment with a view to extension
* Salary range: £(phone number removed)
The Role
Atkinson Moss Leadership recruitment are seeking a commercially driven Business Consultant to lead a complete operational and performance turnaround across our clients call centre.
This is a high-impact leadership role for someone who thrives on stepping into an underperforming environment, introducing structure, driving accountability, and building a high-margin sales engine. You will have full operational autonomy to reshape processes, upgrade performance management, and instill a sharp, high-energy sales culture.
Key Responsibilities
* Turnaround Strategy: Diagnose current floor performance, refine sales methodologies, and execute a clear growth strategy.
* Structure & KPIs: Implement rigorous metrics, pipeline tracking, dialler optimization, and activity targets across inbound/outbound teams.
* Floor Leadership: Re-energize the floor through active management, structured 1-to-1 coaching, and performance management.
* Talent Development: Redesign incentive structures and career pathways to motivate, retain, and recruit top sales talent.
Requirements
* Call Centre Expertise: Deep senior leadership experience (Sales Director / Head of Sales) directly within a call centre or contact centre environment.
* Proven Turnaround Track Record: Evidence of transforming underperforming sales teams into high-yielding operations.
* Operational Precision: Strong mastery of call centre metrics, conversion rates, and workflow structures.
* Hands-On Style: A visible, decisive leader who drives standards directly on the floor.
In the first instance, click applyBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Business Consultant/Call Centre job near me in Norwich, Norfolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
Similar Jobs
© Vita CV: Registered in England and Wales (16187919).