Hiring Now: Business Development Manager - CCaaS Near You – Apply Today!
Your Next Business Development Manager - CCaaS Job Starts Here – Apply Now!
Business Development Manager - CCaaS
Job Posted: 6 days ago
Salary: £ 50,000 - 60,000 / Annum
Job Type: Permanent
Location: United Kingdom
Expire in: 22 days
Job Description
Business Development Manager – Contact Centre Solutions
£50,000 - £60,000 base + double OTE - up to £120,000 package
About the Role
We are seeking a results-driven Business Development Manager to spearhead new business sales within the contact centre technology and services space. You’ll be responsible for identifying, engaging, and converting new clients while offering a comprehensive portfolio of cloud-based customer engagement, Microsoft Teams voice, and AI-driven contact centre solutions.
This is an exciting opportunity to join a forward-thinking technology provider offering integrated solutions across contact centre, cloud communications and managed services. You’ll play a critical role in scaling sales through lead generation, relationship building, and strategic outreach.
Key Responsibilities
Drive new business acquisition in the contact centre and customer experience space
Identify, qualify, and engage prospective clients across mid-market and enterprise segments
Sell a range of CCaaS and AI-enhanced collaboration solutions
Generate and manage a pipeline of qualified opportunities
Conduct client meetings, demos, and solution presentations (remote and in-person)
Collaborate with technical pre-sales and service delivery teams to ensure seamless onboarding
Track activity, forecast accurately, and report regularly on sales performance
Stay up to date with contact centre industry trends, competitor offerings, and buyer behavior
What We’re Looking For
Experience in new business sales within IT, UC, or contact centre industries
Proven success selling customer engagement, voice, or collaboration platforms (e.g., Microsoft Teams, CCaaS, VoIP)
Experience selling professional or managed services
Comfortable cold calling, prospecting, and opening new conversations
Consultative approach with strong communication and presentation skills
Resilient, self-motivated, and target-driven
Familiarity with Microsoft ecosystem and modern CX technologies is a plus
Ability to manage complex sales cycles with multiple stakeholders
Why Join Us
Work in a high-growth, innovative environment
Sell award-winning, in-demand solutions backed by expert service teams
Remote workingBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Business Development Manager - CCaaS job near me in United Kingdom! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).