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Business Manager
Job Posted: an hour ago
Salary: £ Competitive
Job Type: Permanent
Location: PL14, Liskeard, Cornwall
Expire in: a month
Job Description
Lead the Future of Primary Care
At OneMedical Group, we believe empowered people deliver exceptional care. That’s why we’re thrilled to offer an opportunity for an ambitious Business Manager to lead Rosedean House Surgery in Liskeard, Cornwall through an exciting new chapter. You’ll be a confident, people-first leader with a strategic mindset and operational rigour. This is a rewarding opportunity to lead both operational excellence and strategic growth.
Rosedean House Surgery is set within a beautiful Grade II listed building, rich with heritage and deeply rooted in the local community. We will soon be undertaking a major redevelopment of the site, transforming it into a modern, purpose-driven healthcare environment, while preserving the building’s historic character. This fusion of tradition and innovation will provide a stunning, future ready space for patients and staff alike.
About the Role
As Business Manager, you’ll be responsible for the leadership, development, and performance of Rosedean House Surgery. Working closely with our Central Support Team, you’ll manage daily operations, team performance, regulatory compliance, and financial sustainability, all while driving our growth and quality ambitions. This is an exciting opportunity for a Business Manager who is ready for a challenge and to lead of the transformation of the practice with a supportive on site and central team.
You’ll play a pivotal role in:
Leading and growing your team through a period of transformation
Enhancing the patient experience~
Maximising income through NHS contracts and private services
With support from our central People, Finance, quality and Clinical teams, this is your opportunity to shape a practice and make a meaningful impact every day, supported by the Network Operations Manager for the South.
Key Responsibilities
Leadership & Team Development
Lead and inspire a multi-disciplinary site team, creating a positive, empowered culture
Ensure effective communication, one-to-one meetings, appraisals, and development pathways
Champion innovation, collaboration and continuous improvement
Operational Management
Oversee daily running of the practice including staffing, clinics, and cover arrangements
Ensure full compliance with CQC standards, NHS contracts and internal policies
Manage inspections, audits, incidents, complaints and reporting
Lead on Health & Safety, IT, premises and risk management
Strategic Delivery & Quality
Drive delivery of QOF, LES, DES, and all contract obligations
Ensure service quality, patient safety, and clinical governance standards are consistently met
Business Growth & Financial Performance
Grow the registered patient list through local engagement and service excellence
Maximise income across NHS funded and private services
Lead budget planning and financial management
Monitor income/expenditure and ensure robust financial controls
Stakeholder & Community Engagement
Build trusted relationships with patients, PCNs, ICBs, local commissioners and community groups
Essential Criteria
* Senior leadership experience
* Track record of successfully managing teams, contracts, and change
* Strong understanding of NHS frameworks (QOF, CQC, KPIs, contract delivery)
* Budget management and performance delivery
* Excellent communication, negotiation and influencing skills
You’ll Thrive Here If You Are:
Visionary but grounded in the detail
Commercially savvy and values-led
Resilient, adaptable and positive
Passionate about transforming patient care
A natural leader who builds others up
About Rosedean House Surgery & OneMedical Group
Located in the heart of Liskeard, Rosedean House Surgery serves a diverse and growing patient population. The surgery is situated in a historic Grade II listed building that will soon be undergoing redevelopment — bringing together architectural heritage with a modern, patient-centred design.
We are part of OneMedicare, the NHS provider arm of OneMedical Group — an independent, family-run healthcare organisation delivering GP, urgent care and community services across the UK. Our mission is to improve lives for our patients, our colleagues, and our communities. We invest in our people, our spaces, and our services to help you do your best work and to build a better future for healthcare.
What We Offer
* Competitive salary
* Ongoing career development opportunities
* Supportive leadership and structured onboarding
* NHS Pension with 20.6% Employer Contribution
* 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
* Extra day of leave per year for work anniversary
* Enhanced Maternity, Paternity / Adoption pay
* Family friendly employment policies
* Participation in OMG’s refer a friend scheme
* Employee Assistance Program run by awarding winning Health Assured
* Eye care scheme – free eye test plus a contribution towards glasses
* Cycle to work scheme
* Access to NHS Discounts
Who we are
At OneMedical Group, we believe there’s a better way to care for communities.
Founded in 2004 as a family-run organisation, our purpose is powerful: to provide a healthier future for all. Guided by our core values; People First, Working Together and a Healthier Future, we are committed to delivering healthcare differently, with compassion, innovation, and a deep-rooted dedication to reducing health inequalities.
We have two different arms within our organisation OneMedical Property (Healthcare Property Developer) and OneMedicare (NHS Care Delivery), with all teams united by our shared purpose and collaborative spirit. We value the diversity of skills and perspectives within our organisation, knowing that it’s through learning from one another and working together that we can truly make a difference. We are committed to NHS principles and we are focused on services that individuals and communities trust to help them live healthier lives, improve their quality of life and achieve better health outcomes.
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please contact the Recruitment TeamBefore You Apply
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