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Business Manager - Operations
City of London Location
Salary £55-60k
Client Details
My client is a leading global bank who has an office located in The City of London location wise. They are looking to recruit a Business Manager - Operations role on a 12 mth FTC basis. The role has an immediate start.
Description
The Business Manager function will form part of London Branch's Business Operations capability and will assist the Head of Business Management with the development of a sound and compliant business platform.
Operational platform & business enablement:
* Working closely with the Head of Business Management to:
* Ensure all systems & processes operate smoothly and align with our quality standards
* Maximize the efficiency of all business procedures
* Build new processes and map existing and/or new processes that meet our business objectives and ensure compliance
* Facilitate the delivery of new product, process, platform and business development and assessing post change implementation
* Track the progress of adhoc projects and workflow design
* Assist with the investigation and remediation, through analysis, testing and specification design, of identified data quality events across and within systems supporting C&I UK businesses
* Assist with the implementation of the C&I UK records management policy and the subsequent monitoring thereof
* Assist with the SLA process and the monitoring thereof
* Be committed to championing best practice, and positively supporting operational efficiency, business enablement and cultural changes
* Build product knowledge through on-the-job learning, working with Front Office and Support teams to ensure fit-for-purposes processes are in place
* Demonstrate a high energy level and strong work ethic, as well as being organised and disciplined with a highly developed ability to get things done.
Stakeholder relationship management − The Business Manager should:
* Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes.
* Initiate meetings to manage the expectations and requirements of key stakeholders.
* Courageous and self-starting, this role requires upward and outward communication.
* Preserves relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
* Anticipates consequences and adapts problem solving based on continual feedback.
* Act speedily to resolve problems, queries and complaints.
* Adapt communication styles to meet the needs of different audiences.
Profile
Business Manager - Operations:
Undergraduate qualification (Bachelor's degree or equivalent) in a relevant discipline (Finance, Business, Economic, Maths etc)
2-5 years business management or product operations experience
Project oversight and co-ordination visible on CV
Change, Transformation and project management within an Operations Team is a strong advantage
Experience with and/or prior knowledge of settlement solutions and securities exchanges
Experience with and prior knowledge of financial instruments.Job Offer
Business Manager - Operations
Banking and Financial Services Industry
City of London Location
Salary £55-60k
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