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Business Readiness Manager | 6 months |Hybrid | DoE | Inside PAYE
Job Posted: 4 days ago
Salary: £ Competitive
Job Type: Contract
Location: Exeter
Expire in: 24 days
Job Description
Business Readiness Manager / Change Readiness Manager / Business Change Manager | Hybrid | 6 months | PAYE
Opus are currently looking for a senior leader to support the successful delivery of a major Billing and CRM transformation. This role is key to ensuring the business is fully prepared for change, with a strong focus on contact centre operations.
Key Responsibilities:
Lead business readiness planning aligned to project milestones
Identify impacts across billing and CRM processes
Engage stakeholders and drive change adoption
Coordinate training and support for end users
Manage go-live readiness and post-launch support
Monitor risks and escalate readiness concernsIdeal Experience:
Expertise in receiving tech into a business ideally a contact centre / customer service
Proven experience in billing transformation
Background in contact centre environments
Strong change management and stakeholder engagement skillsIf this is of interest please apply with your latest CV and I will be in touch to discussBefore You Apply
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