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Business Support Assistant
Job Posted: 4 hours ago
Salary: £ Competitive
Job Type: Contract
Location: Monmouthshire
Expire in: a month
Job Description
Business Support Assistant
Location: County Hall, Usk, NP151GA
Start Date: ASAP
Contract Duration: 5+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 13.69 per hour
Job Ref: OR16044
Job Responsibilities
Handle safeguarding referrals and input them into the system quickly and accurately.
Manage incoming and outgoing correspondence professionally, including letters, emails, and verbal communications.
Store and manage paper and electronic records correctly.
Respond to Data Protection Subject Access requests (DSARs).
Perform administrative tasks like photocopying, scanning, and booking rooms and transport.
Update and validate databases during system transitions.
Schedule meetings, manage diaries, and send invites and minutes.
Maintain supplies and stock control.
Conduct file audits to ensure proper documentation.
Handle petty cash transactions and monitor expenditure.
Provide professional service for incoming calls and record messages accurately.
Raise serious issues with Senior Managers.
Attend Digital Champion meetings and share information with the team.
Build trust through open communication and gather customer feedback for service development.
Create and maintain children's records, ensuring compliance with statutory guidelines.
Support and train colleagues and social work teams on system use.
Assist with recruitment and general administration tasks.
Help with training and supporting new starters and colleagues.
Person Specifications
Must Have:
Strong admin and customer relations experience.
Ability to handle complex and simple tasks.
Proactive with attention to detail.
Team player with a can-do attitude.
Strong IT and system skills.
Nice to Have:
Experience in supporting training and development.
Willingness to go the extra mile to complete tasks efficiently.
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