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Business Support Officer
Job Posted: 8 hours ago
Salary: £ Competitive
Job Type: Contract
Location: Kensington, London
Expire in: a month
Job Description
Business Support Officer
Location: Hornton Street, W8 7NX
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 17.73 per hour
Job Ref: (phone number removed)
Responsibilities
Provide high-level executive support to the Director of Social Investment and Property (SIP).
Assist other areas of the department as needed.
Ensure effective communication and collaboration with council members and officers from other departments.
Manage the Director of SIP's office, including diary management, meeting organization, and correspondence screening.
Organize administrative support activities, such as booking meetings and document provision.
Work with the Freedom of Information (FOI) and Complaints team to manage and respond to complaints and FOI queries.
Liaise with key council officers, Councillors, staff, and external agencies on behalf of the Director.
Sign documents on behalf of the Director as required.
Support effective communication with Housing Needs and Housing Management, council members, and other departments.
Support internal meetings and key service partnership meetings, including agenda setting and minute taking.
Administer SIP Management Team meetings, including compiling agendas and ensuring follow-up on actions.
Contribute to the development and maintenance of clerical and administrative support systems and processes.
Use office IT systems effectively to manage archiving and maintenance of records in line with data protection principles.
Continuously increase knowledge of the office's function and purpose, including understanding other areas of the directorate and external agencies.
Perform any other ad hoc duties relevant to the role that may arise.
Person Specification
Demonstrate an understanding of and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery.
Possess A levels or higher qualifications.
Previous experience as an Executive Support Assistant or PA is preferred.
Experience in a social housing environment is preferable but not essential.
Ability to manage complex and highly confidential information.
Comfortable working autonomously across multiple tasks and reporting into different project teams.
Excellent administrative and organizational skills.
Strong interpersonal skills, able to operate with diplomacy, tact, and empathy.
Keen attention to detail and ability to work to tight deadlines.
Proficiency in Microsoft Suite and strong IT skills.
Clear communication skills and ability to engage with internal and external stakeholders professionally.
Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently.
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