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Business Support Officer
Job Posted: 6 hours ago
Salary: £ 13.28 - 17.53 / Hour
Job Type: Contract
Location: Saxby
Expire in: a month
Job Description
Job Title: L&D Business Support Officer Location: Nettleham HQ, Lincolnshire Police
Contract Type: Temporary / Contract
Rate: £17.53 per hour (Umbrella)
Reports To: Business Support Manager
About the Role: Service Care Solutions is recruiting for a Learning & Development Business Support Officer to join Lincolnshire Police. This key role is central to the smooth and effective operation of the Learning & Development Department, providing high-quality business support to deliver essential training and development services to both internal staff and external stakeholders.
As the first point of contact for L&D services, you will work closely with a range of colleagues and external delivery teams to support the delivery of training, maintain records, and ensure compliance with GDPR and other relevant policies. If you're organised, customer-focused, and ready to contribute to a dynamic L&D team, this is a great opportunity to be part of a respected police force.
Key Responsibilities:
Provide business support to the L&D team, including arranging, administering, and scheduling training courses.
Maintain accurate and up-to-date records in relevant policing systems.
Ensure all data processing adheres to GDPR standards, especially for personal information release requests.
Raise and manage purchase orders and assist with budget reconciliation.
Assist with the administration of exams and courses, and manage the training estate.
Prepare performance and management information reports.
Collaborate with internal stakeholders to ensure accurate and timely information is provided.
Support the planning, preparation, and delivery of L&D courses.
Look for opportunities to improve L&D processes and contribute to continuous service improvements.
Provide ad-hoc support across the L&D team as directed by the Business Support Manager.
Person Specification: Essential:
NVQ Level 2 in Business Administration or equivalent (or proven experience in a similar administrative role).
Experience in administrative roles, with strong organisational skills.
Proficient in data input and retrieval.
Experience in a customer-focused environment, managing stakeholder expectations.
Good communication skills (both verbal and written), with an ability to liaise at all levels.
Competent in Microsoft Office and database software.
Knowledge and understanding of diversity in the workplace and a customer-focused approach.
A commitment to learning and development, both personal and for the organisation.
High level of integrity when working with sensitive information.
Desirable:
Experience working in HR or Learning & Development.
Knowledge of HR functions or further relevant qualifications.
Ability to speak confidently to customers at all levels.
Additional Information:
Equality and Diversity: The post holder must support and uphold the Force’s Diversity Strategy in every aspect of their work.
Health and Safety: The post holder will take reasonable care of themselves and others as per health and safety standards.
Safeguarding: The post holder will comply with safeguarding policies for children and vulnerable adults.
How to Apply:
Contact Lewis at Service Care Solutions
Email: (url removed)
Call : (phone number removed)Before You Apply
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