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Business Support Officer - Planning
Job Posted: a day ago
Salary: £ 24,309 - 26,783 / Annum
Job Type: Permanent
Location: Norwich, Norfolk
Expire in: a month
Job Description
£24,309 - £26,783
We are seeking a confident and personable individual with well-developed administrative skills to join our Business Support Team, who act as the first port of call for our customers. We provide an administrative support service to the busy 'Place' Directorate, which incorporates Planning, Building Control, Land Charges and Regulatory.
Each day will bring a variety of work, including responding to calls and emails from customers and businesses, processing requests, applications and complaints and providing the appropriate advice where appropriate, raising invoices and providing general administrative support to the services of the directorate.
A vital part of the role will be to ensure that our systems are maintained to the highest standard to enable the Councils to meet their statutory obligations to protect, enhance and keep our communities safe and vibrant.
This role will never be dull as there is always plenty to do. You will therefore need the ability to multi-task with proven experience of managing workloads and prioritising effectively. You will have great communication skills to deal with customers through a variety of channels and enjoy problem solving.
Closing Date: Monday 4th August 2025
Interview Date: To be confirmed.
Why Join Us?
We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.
You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.
The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.
South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring ServiceBefore You Apply
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