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Call Centre Advisor
Job Posted: 11 days ago
Salary: £ 24,000 - 25,000 / Annum
Job Type: Permanent
Location: Darlington, County Durham
Expire in: 17 days
Job Description
Customer Service Executive – Debt Management – Darlington DL1
£24,000 + Bonus £30,000 OTE – No Sales!
25 days holiday plus bank holidays, free fresh fruit every day, and wicked company social events.
Top 100 UK Employer – Tailored Training – Amazing Culture & Benefits
Supportive, not salesy. Real impact, real growth! Get in touch with Demi @ Duval for more information.
Looking for a role where you can truly make a difference? Join one of the UK’s Top 100 Best Companies to Work For be part of a positive, supportive team in Darlington. With tailored training designed just for you, this is a role that supports growth and wellbeing!
Shifts: Monday to Friday: 8am–8pm, 2 weekends in 6 (WFH): 9am–1pm
What you’ll be doing:
You’ll be the calm, confident voice on the phone, helping customers navigate financial challenges with empathy and clarity. This is a no-sales role focused on listening, problem-solving, and creating real solutions!
* Handle inbound calls with professionalism and compassion
* Communicate clearly and confidently
* Keep accurate records and use systems efficiently
* Negotiate balanced outcomes for customers and the business
* Share feedback to help the team grow and improve
What we’re looking for:
* Experience in customer service or call centre environments
* Confident, clear communicator with top listening skills
* Empathetic, enthusiastic, and solution-focused
* Quick thinker who adapts easily to change
* Calm under pressure and great in a team
Demi @ Duval is recruiting – Apply today and get started ASAPBefore You Apply
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Looking for your next career move? Join a top company hiring Call Centre Advisor job near me in Darlington, County Durham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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