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Call Centre Agent

Job Posted: 20 hours ago

Salary: £ 10.85 - 12.71 / Hour
Job Type: Temporary
Location: Keighley, Bradford

Expire in: a month

Job Description

Part-Time Call Centre Operative

Location: Keighley

Pay Rate: £12.71 per hour

Hours: 3:00pm – 7:00pm, Monday to Friday, plus 1 in 3 weekends

Contract: Temporary ongoing with the potential to become permanent for the right candidate

Start Date: Immediate

The Role

Our client based in Keighley is looking to recruit a reliable and customer-focused Part-Time Call Centre Operative to join their busy team.

This is an excellent opportunity for someone with previous customer service experience who enjoys working in a fast-paced environment and has strong administrative and communication skills.

Key Responsibilities

• Handling incoming telephone calls professionally and efficiently

• Providing excellent customer service at all times

• Carrying out general administrative duties

• Accurate data entry and record maintenance

• Liaising with engineers and coordinating appointments/work schedules

• Updating internal systems and ensuring information is recorded correctly

Candidate Requirements

• Previous customer service or call centre experience is essential

• Strong communication and interpersonal skills

• Good computer literacy and ability to navigate multiple systems

• Excellent geographical knowledge

• Good organisational skills and attention to detail

• Ability to work effectively under pressure and manage multiple tasks

• Available for an immediate start

If you have the relevant experience and are available immediately, we would love to hear from you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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