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Call Centre Operative
Job Posted: 4 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: HA6, Eastbury, Hertfordshire
Expire in: a month
Job Description
We are looking for Helpdesk /Call Centre Operative to join our Building Services team on-site on a huge defence contract near Watford (HA6 3HP), where Skanska have a long-term Facilities Management contract. This permanent role will see you join the Helpdesk and Accommodation team, who provide a 24 hours service taking calls to report problems on site and log a job on the FM system or to transfer the call to the number/person asked for.
Please note this role will see you work a mix of 12 hr days & 12 hr nights, on a rota shift pattern - so please only apply if you are able and happy to work these type of shift pattern..
You’ll:
* Answer phone calls within an agreed time limit
* Answer email enquiries within an agreed time limit
* Make sure customers are phoned/emailed if a call back has been requested on an HD
* Work to a shift pattern which incls 12 hr days and 12 hr nights
* Provide Site Asset Sweep during silent hours
We’re looking for:
* Excellent customer facing skills
* Happy to work day and night shifts on a rota - this will include occasional weekends
* Data entry computer literate
* Fluent in spoken English and written skills
* Ability to pass high security clearance. In order to pass, both UK and non-UK subjects must have lived in the UK in the last 5 years
* Team Player
* Calm under pressureBefore You Apply
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Looking for your next career move? Join a top company hiring Call Centre Operative job near me in HA6, Eastbury, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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