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Call Handler
Job Posted: 5 hours ago
Salary: £ 16.14 - 16.14 / Hour
Job Type: Temporary
Location: WF10, Castleford, City and Borough of Wakefield
Expire in: a month
Job Description
Our client requires a temporary call handler to work in their team on a temporary basis for 5 months helping their customers live safely and independently in their own homes. As a call handler, you’ll provide essential support through our 24-hour service — answering calls, offering reassurance, and coordinating emergency responses when needed. This role is 22.5 hours per week on a shift rotation basis.
What you’ll do:
* Respond to alarm and telephone calls promptly and professionally.
* Provide advice, reassurance, and contact emergency services or relatives when required.
* Maintain accurate records and update customer databases.
* Support the out-of-hours services, including emergency repairs and customer assistance.
* Work to the highest standards of care and service delivery.
About you:
You’re calm under pressure, compassionate, and an excellent communicator. You’re confident using computer systems, enjoy helping others, and can work flexibly as part of a 24/7 rotaBefore You Apply
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Looking for your next career move? Join a top company hiring Call Handler job near me in WF10, Castleford, City and Borough of Wakefield! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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