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Call Handler
Job Posted: 9 hours ago
Salary: £ 16.27 - 16.27 / Hour
Job Type: Contract
Location: EN6, Potters Bar, Hertfordshire
Expire in: a month
Job Description
Call Taker – Join a prolific client of ours
Location: Potters Bar, EN6
Job Type: Ongoing
Salary: £16.27 per hour
Start Date: Immediate start date
About the Role:
We’re looking for a confident, customer-focused Call Taker to join a big Social Housing Client of ours. This role consists of answering calls from incoming tenants and to provide assistance.
Key Responsibilities:
* Answer incoming calls promptly and professionally
* Direct callers to the appropriate department or contact
* Record accurate information using internal systems
* Provide excellent customer service and support
* Handle queries, complaints, and follow-ups efficiently
* Maintain confidentiality and data protection standards
What We’re Looking For:
* Strong communication and listening skills
* Ability to stay calm under pressure
* Previous experience in a call centre or customer service role (preferred but not essential)
* Reliable, punctual, and a team player
What We Offer:
* Full training and ongoing support
* Friendly and inclusive working environment
* Opportunities for career progression
* Flexible working hours (where applicable)
* Employee benefits and incentives
If this role is of interest, please do not hesitate to contact The R9 Recruitment team or, apply to this advert directlyBefore You Apply
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