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Call Handler
Job Posted: 16 hours ago
Salary: £ 12.5 - 12.5 / Hour
Job Type: Temporary
Location: Hull
Expire in: a month
Job Description
Job Title: Call Handler - Automotive Dealership
Location: Hull
Contract Type: Temporary - Ongoing
Working Hours: Monday to Friday, 8:00am - 5:00pm 9Every other Saturday morning)
Job Overview:
We are seeking a professional, organised, and customer-focused Call Handler to join a busy automotive dealership in Hull on a temporary ongoing basis. The ideal candidate will play a vital part, handling incoming calls and liaising directly with other team members to relay accurate information. This position requires excellent communication skills and a strong ability to multitask in a fast-paced environment.
Key Responsibilities:
Greet customers in a professional and friendly manner over the phone
Handle a high volume of incoming calls, directing them to the relevant departments or individuals
Take detailed messages and customer requests, accurately communicating them to the service teams
Provide general administrative support to the dealership as required
Manage appointment bookings or service queries when necessary
Ensure all customer interactions reflect the company's high standard of customer service
Support weekend cover on a rota basis
Key Requirements:
Previous experience in a customer call-handling role
Strong telephone manner and excellent verbal communication skills
Ability to relay detailed information clearly and accurately
High attention to detail and strong organisational skills
Professional, presentable, and reliable
Experience in an automotive or dealership environment is desirable but not essential
Comfortable working within a team and under minimal supervision
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