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Care Coordinator
Job Posted: 7 hours ago
Salary: £ 23,868 - 25,038 / Annum
Job Type: Permanent
Location: Southend-on-Sea
Expire in: a month
Job Description
Care Coordinator – Doris Jones is looking for a Care Coordinator to join our team in Westcliff-on-Sea on a full-time,permanent basis.
Why Doris Jones
Doris Jones is a family business dedicated to enhancing the quality of life for our clients. As one of the few homecare providers rated Outstanding by the Care Quality Commission, we pride ourselves on delivering the highest standards of care tailored to meet the unique needs of everyone. Founded by experienced physiotherapists, our mission is to help families navigate the complexities of care while enabling our clients to maintain their independence and dignity within the comfort of their own homes.
Fantastic company benefits include:
Competitive Salary: On offer is a salary of £23,868 - £25,038 per annum (dependent on experience) plus on-call pay for out-of-hours cover.
Holiday: 28 days paid holiday, including Bank Holidays plus an additional day for your birthday.
About the role:
We are looking for a skilled and motivated Care Coordinator to join our dynamic team, supporting both the Roster and Client Services Teams. In this role, you will be responsible for ensuring seamless coordination of care for our clients, working closely with various healthcare professionals and stakeholders. Your working hours will be7am – 3pm or 10am – 6pm Monday to Friday in rotation.
Main duties and responsibilities:
Roster Support: Assist with weekly staff scheduling, data maintenance, real-time visit monitoring, exception analysis, and future planning.
Client Services: Handle enquiries, support onboarding, manage client records and waiting lists, and ensure effective cross-department communication.
Communication: Relay client updates to carers promptly and manage incoming communications from the care team.
Compliance & Quality: Maintain accurate records, follow policies and procedures, and support quality care delivery.
Office Administration: Perform general admin tasks including phones, data entry, file audits, and visitor support.
Out-of-Hours Cover: Share responsibility for emergency phone and visit monitoring duties as part of the rota.
About you:
As our new Care Coordinator will have experience or a strong interest in the care sector, with excellent communication skills and solid proficiency in Microsoft Office (Word, Excel, Outlook). You should be organised, detail-oriented, and able to work accurately under pressure. A self-motivated approach, with the ability to work both independently and as part of a team is essential. You will be open to training and professional development, quick to learn new systems, and committed to promoting the company. A full UK driving licence and access to a car is essential. Smart presentation and willingness to complete an enhanced DBS check are required.
If you have the relevant skills for the Care Coordinator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
**** PLEASE NOTE THAT WE UNABLE TO OFFER POSITIONS TO ANYBODY WHO IS WORKING UNDER OR REQUIRES SPONSORHIP AT THIS TIME*****
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Additional keywords: Care Coordinator, Health and Social Care, Care, Coordinator, Client Care Coordinator, Support Coordinator, Client Care Coordinator
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