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Job Overview
The Care Coordinator plays a vital role in ensuring that clients receive the highest standard of care and support. This position involves coordinating services, managing schedules, and acting as a liaison between clients, families, and healthcare professionals along with supporting the recruitment process for new carers. The ideal candidate will possess strong organisational skills and have prior office experience to effectively manage the administrative aspects of care coordination.
Location: Dartford
Employment Type: Full-time, Permanent
About the Role (on behalf of my client)
My client is on a mission to transform in-home care using modern and innovative technology. As Care Co-ordinator you will be instrumental in supporting the delivery of home care services. You will support the streamlining of care coordination and rota management which is a well oiled machine, enabled by tech. You will step into an important support role —overseeing coordination via cutting-edge digital systems, managing compliance closely with the Registered Manager (RM), and leading the full recruitment and onboarding process for carers.
Key Responsibilities
* Technology-enabled Oversight: Supervise and support the digital care coordination and rota management systems, ensuring accuracy, reliability, and high performance.
* Compliance Support: Work closely with the RM to monitor and uphold regulatory and internal compliance standards.
* Recruitment & Onboarding: Lead end-to-end recruitment—posting roles, screening applicants, conducting interviews, facilitating background checks, and managing inductions for new carers.
* Stakeholder Communication: Serve as a primary contact for new carers during onboarding; collaborate with internal teams and the RM to streamline processes and address any concerns.
* Reporting & Record-keeping: Maintain clear, accurate digital records for recruitment and onboarding; report recruitment metrics and compliance insights to the RM and wider leadership team.
* Administrative Excellence: Demonstrate exceptional administrative skills to manage documentation, compliance records, and recruitment processes with accuracy, efficiency, and attention to detail.
* Continuous Improvement: Identify opportunities to refine recruitment and administrative workflows and technology use, proposing enhancements to drive efficiency and quality.
What We're Looking For:
* Professional Background: Experience in care coordination, administration or recruitment within a domiciliary or in-home care context.
* Tech Savvy: Comfortable working with care management or scheduling software; eager to manage and optimise digital tools rather than doing manual scheduling.
* Compliance Awareness: Initial understanding of regulatory frameworks relevant to home care provision, with experience supporting compliance processes.
* Organisational Strengths: Highly organised with exceptional administrative skills, comfortable handling multiple tasks
* Interpersonal Skills: Excellent communication and relationship-building skills, enabling effective collaboration with the RM, carers, and internal stakeholders.
* Flexible Mindset: Calm under pressure, adaptable, and proactive in solving challenges.
Why This Role Stands Out
* Tech-forward environment: You’ll operate at the intersection of care and innovation—overseeing technologically driven processes rather than traditional manual scheduling.
* Impactful work: Play a crucial role in ensuring high standards of care and caregiver support, while improving efficiency and compliance.
* Growth potential: The role blends operational oversight, recruitment, compliance, and digital tools—ideal for someone looking to develop a varied skill set in a dynamic setting.
You will be working for a friendly and caring company which rewards its team with shared bonuses. With career potential as the company grows, you can be part of an exciting and ambitious vision.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
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