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Care Coordinator
Job Posted: 8 days ago
Salary: £ 25,000 - 27,000 / Annum
Job Type: Permanent
Location: Bristol, City of Bristol
Expire in: 19 days
Job Description
Job Scope:
We are seeking a Care Coordinator to join us at one of the brands of Catalyst Care Group, Nurseline Community Services. This role will be primarily office-based for the first six months, with the potential to transition into a hybrid work arrangement.
As a Care Coordinator, you will provide essential support to both clients and clinicians, ensuring exceptional service that goes beyond expectations. Your focus will be on delivering effective staffing solutions, working closely with the Transforming Care teams, Account Management, and Sales to support client account management and foster company growth and retention.
The Care Coordinator will be responsible for managing incoming inquiries, collaborating with team members to ensure prompt and successful resolutions that align with our client needs. Additionally, the Care Coordinator will accurately match clinicians to client requirements while adhering to guidelines, policies, procedures, and relevant regulations.
Do you have?
* At least NVQ level 2 in Health and Social Care (desirable).
* Work experience in the healthcare sector.
* Previous experience dealing with or within a high-volume incoming call and query environment.
* Practice in using relevant business software such as Microsoft Word, Outlook, and Excel.
Benefits:
* Employee Assistance Program.
* Retail Discount Scheme.
* Workplace pension scheme.
* My Gym Discounts.
* Cycle to Work scheme.
* Health Cash Plan.
* An additional four wellness days, which will be included in your holiday entitlement.
* An extra day holiday to be taken for birthdays.
* Group Life Insurance.
* Group Critical Illness cover.
* Income Protection cover.
We, at Nurseline Community Services provide high-quality comprehensive care services through trusted experts, and cost-effective training for health and social care professionals and organisations.
Our Vision: To humanise health and social care providers and be the most clinician-centric organisation, and a great place to work for all. This means that we are people-led and that we put our team, our clinicians, our clients, and the people that need our support at the heart of the decisions we make, and the actions we take. We exist to impact peoples lives for the better.
Join our family and our Great Place to Work!
We are proud to be certified as a Great Place to Work organization and to be recognized for our people-first culture which is inclusive and supportive and enables our people to learn, grow and contribute their best, and to live their purpose and thrive.
For us, a cultural fit is equally as important as skills, experience and competence, and people are hired, measured, and rewarded on this basis.
No matter the role, at Nurseline Community Services, everyone plays a crucial part in us driving towards our vision, and this is why we intentionally attract A-Players. An A-Player is an Accountability player, which means that they are passionate and energetic, they are ambitious and take ownership, and they have the ability to follow through. A-Players exceed expectations consistently.
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core valuesIntegrity, Impact, Inclusivity, and Innovationguide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.
As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.
We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.
Join us in championing our values and building a workplace where everyone can thrive.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.
The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks requiredBefore You Apply
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