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Care Manager - Complex Care

Job Posted: 14 days ago

Salary: £ 33,000 - 35,000 / Annum
Job Type: Permanent
Location: Wolverhampton, West Midlands (County)

Expire in: 14 days

Job Description

Complex Care Manager

Location: Wolverhampton (office-based with regional travel across the West Midlands & Shropshire)
Salary: £33,000 – £35,000 per annum (depending on experience)

About the Role
We are looking for a dedicated Complex Care Manager to lead and oversee the safe delivery of community-based complex care packages for both adults and children across the West Midlands and Shropshire. You will play a vital role in ensuring our clients receive consistent, person-centred, and compliant care in their own homes.

This position is office-based in Wolverhampton, with regular travel to service users and commissioners. You will work closely with clinicians, ICBs/CCGs, local authorities, families, and our wider MDT, ensuring the highest standards of service and safety.

Key Responsibilities

  * Set up and coordinate new care packages.

  * Maintain existing services, ensuring high standards of care and compliance.

  * Visit clients regularly, ensuring person-centred care is always delivered.

  * Liaise with clinicians and MDTs to review complex care packages.

  * Meet with local authorities, ICBs/CCGs, and other professionals.

  * Complete and sign off care plans in line with regulatory requirements.

  * Prepare and submit reports to commissioners as required.

  * Provide leadership, supervision, and support to care teams.

  * Cover emergency shifts where necessary.

Requirements

  * Minimum 5 years’ experience in community or domiciliary care.

  * Experience in complex care (ventilation, spinal injury, tracheostomy, acquired brain injury, bowel care, etc.) is essential.

  * Proven experience working with both children and adults in complex settings.

  * Strong leadership and client-facing skills.

  * Driver with access to a vehicle (essential).

  * Ability to work flexibly – some packages may require early mornings, evenings, or weekends.

  * Office-based in Wolverhampton with regional travel.

Benefits

  * Company pension

  * Mileage paid for all client visits

  * Opportunity to lead life-changing complex care services

What We Offer

  * £33,000 – £36,000 per annum (depending on experience)

  * Full support from our Complex Care leadership team

  * Opportunities to grow into regional or strategic leadership

  * Flexible working and autonomy within a supportive structure

  * A chance to truly shape and influence high-quality care delivery in the community

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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