Hiring Now: Cash & Card Payments Business Analyst Near You – Apply Today!
Your Next Cash & Card Payments Business Analyst Job Starts Here – Apply Now!
Cash & Card Payments Business Analyst
Job Posted: 14 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Edinburgh
Expire in: a month
Job Description
CCA Recruitment is partnering with one of the most prestigious names in global banking to hire an analytically minded Business Analyst with extensive cash and cards payments experience.
This is a great opportunity to deep dive into our card payment process and join our Cash and Card Operations Team, that spans the UK and India. You will me analytically minded, a problem solver and enjoy working with a variety of different teams across the business, including - product, technology, and business teams to resolve complex customer enquiries/executive complaints and develop new and enhanced processes.
Within this role you will be working with some of the sharpest minds within the cash and card payments space, whilst working for a brand that continually strives for excellence and delivering a best-in-class experience for internal stakeholders and customer alike.
Job responsibilities:
Conduct enquiries and investigations of complex cash and card issues that frontline contact centre teams cannot resolve
Liaise with Product & other Operations teams to support building of customer journeys for contact centre
Gather requirements and support building of tools and processes for Cash and Card team
Support and deliver training material for Contact Centre and Ops teams whenever required
Create and update playbooks for C&C Ops Team for new payment products Required qualifications, skills and capabilities:
Knowledge and understanding of card payment processes, including transaction lifecycle, authorization, clearing, and settlement.
Proven experience of Visa or MasterCard schemes
Working experience in ISO8583 format would be preferable
Willingness to learn new schemes and rulebooks to support C&C Ops.
Diverse product knowledge, with an ability to develop an understanding of new products
Ability to work under considerable time pressure, whilst maintaining a high level of accuracy and quality
Excellent communication and organizational skills Preferred qualifications, skills and capabilities:
Strong analytical skills to analyse the information, identify the problems, and work towards finding the solutions
Ability to partner and influence across businesses teams and other support groups
Control focus and mind-set at all times, whilst respectively challenging the status quo
Attention to detail whilst being cognizant of materiality levels
A relevant degree, accounting, or financial qualification would be beneficialBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Cash & Card Payments Business Analyst job near me in Edinburgh! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).