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CCTV Control Room Supervisor
Job Posted: a day ago
Salary: £ 35,000 - 38,300 / Annum
Job Type: Permanent
Location: Peterborough, Cambridgeshire
Expire in: a month
Job Description
CCTV Control Room Supervisor
Location: Peterborough
Salary: £35,000 to £38,300 per annum (dependent on experience)
Hours: Full-time | 4 days on and 3 off in a 7 day period (48 hours a week)
Every Saturday & Sunday (7am - 7pm) + 2 additional 12-hour shifts (Flexible as to when these are worked) within a 7 day period - at least 1 to 2 hours must cross over with the night shift of 7pm - 7am (flexible weekday cover, including some nights, weekends & bank holidays)
Join a Leading Security Operations Team!
We're recruiting an experienced CCTV Control Room Supervisor on behalf of a respected security services company. This is an exciting opportunity for a proactive and professional individual to take a key leadership role within a new fast-paced 24/7 Control Room environment.
As the Control Room Supervisor, you'll oversee day-to-day monitoring operations, ensure service excellence, and support a small, dedicated team of Controllers to deliver continuous, compliant, and high-quality security monitoring for multiple client sites.
Key Responsibilities
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Oversee live CCTV systems, alarms, and security feeds, responding swiftly to incidents and system alerts.
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Lead and support two Control Room Controllers, ensuring operational coverage and smooth handovers between shifts.
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Manage staff rotas and maintain accurate incident logs and compliance documentation.
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Liaise with emergency services, mobile patrols, and client representatives during incidents.
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Conduct equipment checks, maintain system integrity, and ensure adherence to GDPR, SIA, and BS 7958 standards.
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Act as first point of escalation for operational or technical issues within the Control Room.
About You
Essential Experience & Skills:
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Proven background in CCTV monitoring, control room, or security operations.
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Valid SIA CCTV (Public Space Surveillance) Licence and enhanced DBS check.
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Previous supervisory or team leadership experience.
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Excellent communication, incident reporting, and IT skills.
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Calm, decisive, and professional under pressure.
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Strong knowledge of data protection, confidentiality, and incident escalation procedures.
Desirable:
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Familiarity with NSI/SSAIB monitoring standards.
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Experience using workforce or incident management systems.
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Current First Aid qualification.
What's in It for You
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Competitive salary up to £38,300 (DOE)
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Structured training and ongoing professional development
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Supportive management and a collaborative team environment
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Opportunities to grow within a respected, compliance-focused organisation
Additional Requirements
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Must pass BS 7858 security screening.
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Must maintain a valid SIA licence throughout employment.
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Participation in periodic training and competency reviews.
If you want to be part of something new and exciting and you're a confident leader with a sharp eye for detail and a passion for safety and service excellence we want to hear from youBefore You Apply
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Looking for your next career move? Join a top company hiring CCTV Control Room Supervisor job near me in Peterborough, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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