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Central Operations Manager
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Plymouth
Expire in: a month
Job Description
Central Operations Manager (Supply Chain)
Plymouth, Devon | Full-time, Permanent | Mon–Fri, 8:45am–5:30pm
Pertemps are recruiting on behalf of a well-established retail client who are expanding their business. As part of this growth, they’re looking for a Central Operations Manager (Supply Chain) to join their Head Office team in Plymouth.
This is a key role where you’ll bring together Head Office, Retail, and Distribution Centre teams to make sure everything runs smoothly. It’s a great opportunity for someone who enjoys solving problems, leading teams, and finding ways to make processes more efficient.
The Role:
Lead and support a team, setting clear direction and helping them develop.
Oversee the day-to-day running of central operations.
Take ownership of projects, process reviews and improvement initiatives.
Develop and maintain standard operating procedures (SOPs), applying Lean Six Sigma principles where possible.
Use CRM systems to manage and resolve queries, making sure things don’t get missed.
Work closely with stakeholders across Head Office, Retail, and DCs to keep priorities aligned.
Investigate issues, resolve them, and put steps in place to prevent them happening again.
Use advanced Excel skills (SQL knowledge is a bonus) to support decisions with data.About You:
Experience in retail or warehouse operations – you understand how things work on the ground.
Strong organisational skills and the ability to manage multiple priorities.
Comfortable dealing with stakeholders at all levels.
Familiar with CRM or ticketing systems.
Good knowledge of Lean Six Sigma principles.
Advanced Excel skills (SUMIFS, pivots, XLOOKUP, Power Query).
Proactive, detail-focused, and commercially aware.
Full UK driving licence and willing to travel to DCs when needed.
Must have the right to work in the UK.What’s on Offer:
Competitive salary
Pension scheme
Long service awards
Employee discount
Cycle to work schemeThis is a fantastic opportunity to make a real impact within a growing retail business
If you are interested or want to know more information, please contact Chelsea Goodman in the Pertemps Plymouth officeBefore You Apply
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