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Claims Assistant

Job Posted: 4 days ago

Salary: £ 15,953 - 17,157 / Annum
Job Type: Permanent
Location: Bicester, Oxfordshire

Expire in: 23 days

Job Description

Claims Assistant

Location: Bicester (Hybrid, 3 to 4 days onsite per week)

Salary: Up to £28,000 per annum

Benefits: Healthcare cover, pension scheme, onsite parking, plus additional company specific perks

About the Role

An opportunity has arisen for a Claims Assistant to join an established claims team in Bicester. Operating on a hybrid schedule working 3 to 4 days onsite each week, this role involves processing First Notification of Loss reports, handling claims documentation, arranging vehicle repairs, and assisting with cost recoveries.

Key Responsibilities

Manage incoming motor incident notifications over the telephone and record details.

Process claim forms, invoices, and associated documentation.

Liaise with clients, external service providers, and third parties regarding incidents.

Pursue financial recoveries where third party drivers are responsible.

Resolve outstanding payment balances and dispatch relevant claims invoices.

Support claims specialists with routine administrative tasks across telephone, email, and post.

Applicant Requirements

Sound, proven working knowledge within an in house or office based customer service and administrative role.

Candidates with background experience limited to retail environments will not meet the criteria for this office position.

Minimum GCSE qualification or equivalent standard, with an NVQ in Business Administration or Customer Service preferred.

Competence in Microsoft Office applications, specifically Word and Excel.

Strong telephone manner and capability to manage multiple tasks.

Ability to work onsite in Bicester for 3 to 4 days weekly.

Package and Benefits

Competitive salary up to £28,000 per annum depending on experience.

Full job training provided.

Hybrid working arrangements.

Healthcare scheme.

Company pension scheme.

Free onsite parking.

Additional company specific benefits package

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Claims Assistant job near me in Bicester, Oxfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!