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Claims Handler
Job Posted: 2 days ago
Salary: £ 36,000 - 37,000 / Annum
Job Type: Permanent
Location: Maidstone
Expire in: 25 days
Job Description
Claims Handler
Maidstone, Hybrid | Up to £37,000 | Permanent
We have an exciting opportunity for an experienced Claims Handler to join a highly regarded insurance team in Maidstone. This role offers the chance to work across a broad portfolio of corporate and commercial claims, giving you responsibility for managing cases from first notification through to settlement.
As a key member of the team, you’ll combine strong technical knowledge with excellent client service skills, ensuring claims are handled efficiently, fairly, and with the best possible outcomes for clients. This is a great opportunity for someone who thrives on taking ownership of their work, enjoys building client relationships, and is confident in navigating complex claim
What you’ll be doing
Managing a varied caseload of corporate and commercial claims from start to finish, ensuring timely resolution.
Acting as a point of contact for clients, insurers, and brokers, maintaining excellent relationships throughout the claims process.
Negotiating with insurers to achieve fair settlements and the best possible outcomes for clients.
Conducting investigations and, where appropriate, on-site visits to assess losses and gather information.
Analysing claims data to spot trends and support improvements in claims handling processes.
Staying up to date with industry changes, regulations, and emerging best practices.
What we’re looking for
Proven experience in commercial claims handling within a broker or insurer environment.
Strong technical knowledge of insurance policies, coverage, and claims procedures.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently, prioritise effectively, and remain calm under pressure.
Customer-focused with the confidence to support clients in often challenging situations.
CII or CILA qualifications (or working towards) would be an advantage.
What’s on offer
Salary of £36,000 – £37,000
Hybrid working (2 days in the office, 3 from home)
Maidstone, Kent
Opportunity to work with a respected commercial insurance team handling varied and complex claims
Ongoing professional development and support towards industry qualificationsBefore You Apply
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Looking for your next career move? Join a top company hiring Claims Handler job near me in Maidstone! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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