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Client Account Manager - B2B Product Sales (Grocery, Foodservice & Wholesale Sectors)
Full Time | Permanent | Hybrid (Milton Keynes or London, 1-2 days/week)
Our client, a fast-growing B2B business working with the UK grocery wholesale, foodservice, and convenience retail sectors, is looking for a driven ***Client Account Manager *** to join their expanding team. This is a product-led sales role, following the same process as selling tangible goods — identifying needs, demonstrating value, and closing deals — with a strong focus on long-term relationship building and commercial growth.
The Client Account Manager Opportunity:
This role is pivotal in delivering growth and customer success. Initially centred on new business generation (approx. 90%), the position will naturally evolve into a more account-focused role (around 75% account management / 25% new business). You’ll be responsible for acquiring and retaining a portfolio of supplier and wholesale clients, promoting a defined product suite that meets real-world commercial needs.
Client Account Manager - Key Responsibilities:
* Identify and build a pipeline of new business opportunities to meet growth targets
* Manage and grow long-term client relationships, ensuring satisfaction, renewals, and upselling
* Lead the renewal and contracting process for a set group of clients
* Collaborate with leadership on pricing and commercial strategy
* Keep CRM records (HubSpot) accurate and up to date
* Promote and sell a clearly defined portfolio of products, using a consultative sales approach
* Support go-to-market strategies through events, marketing, and internal feedback
Candidate Profile
The successful candidate will be:
* Experienced in B2B sales and account management, ideally within grocery, foodservice, or wholesale
* Skilled at selling products and/or services — using a structured and measurable sales process
* A strong communicator and confident negotiator with a commercial mindset
* Comfortable working in a fast-paced environment and managing multiple priorities
* Familiar with platforms such as Circana, Nielsen, or CGA (beneficial, but not essential)
* Proficient in CRM systems like HubSpot
Compensation and Benefits
* Competitive base salary of up to / in the region of £55,000 per annum DOE
* Performance-based bonus of up to 20% of base salary per annum (an additioanl £11k based on a £55k salary offering) - realistic and achievable.
* Hybrid working model with office collaboration 1-2 days per week on average
* Laptop and home working allowance provided
* Reimbursement of out-of-pocket expenses
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