Hiring Now: Client Adviser Near You – Apply Today!

Your Next Client Adviser Job Starts Here – Apply Now!

Client Adviser

Job Posted: 7 days ago

Salary: £ 29,498 - 33,590 / Annum
Job Type: Contract
Location: Wakefield, West Yorkshire, United Kingdom

Expire in: 21 days

Job Description

Migrant Help have an exciting opportunity to recruit a Client Adviser to join our team!

Location: Wakefield (with potential for hybrid working)

Contract:  12 months (with potential to be extended or made permanent)

?Salary: £29,498 - Increasing to £33,590 following successful completion of a 6 months probation period

About us: 

Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

The Client Adviser role:

Part of the Asylum Services team, the Client Adviser is a rewarding role at Migrant Help which forms part of the Advice, Issue Reporting and Eligibility (AIRE) contract. You will support our national Asylum Service to support vulnerable asylum seekers across the UK through telephone and face to face advice. This is a busy and high paced working environment with regular changes to needs and priorities, by working with the Regional Assistant Manager and re-prioritising your work, you will be rewarded by seeing how your efforts positively impact our clients.

If you are target driven and friendly, have demonstrable experience of working under pressure and within deadlines and are looking for an exciting role that makes a difference, we’d love to hear from you!

Key responsibilities of our Client Adviser:

Working as part of the national team, provide support to asylum seekers within all accommodation types across the UK
	
Supporting Asylum Seekers to complete applications when required, ensuring forms are completed accurately, with the correct level of detail and within required KPIs and timescales
	
Providing detailed induction briefings to new arrivals in Initial Accommodation, provide them with advice and guidance around the asylum process, asylum support and their obligations
	
Working as part of the regional team to ensure compliance with all applicable regulatory requirements,
	
Health and Safety standards, policies, and procedures, provide the correct advice and guidance to all who require our support
	
Ensuring that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within the required timescales

The experience and skills you need to become our Client Adviser:

Provided a service to clients over the phone whose first language is not always English
	
Provided advice an information within an organization and working with people in sensitive and emotionally demanding situations
	
Proven experience of delivering complex information to clients with and without interpreters
	
Ability to work under pressure and to meet deadlines.
	
Operational experience working to challenging performance KPI's
	
The ability to work empathetically with people facing transition and uncertainty.
	
The ability to learn quickly and adapt to change

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:  ?

This post is subject to a Disclosure and Barring Service (DBS) check

This post is subject to a Counter Terrorism Check (CTC) therefore applicants must:

Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
	
Be able to provide continuous UK address history for the previous 5 years
	
?Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

These are some of the benefits we offer

Our working week is 35 hours per week offering flexibility and work life balance
	
Enhanced family friendly provisions
	
Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
	
Option to buy or sell up to 5 days of annual leave
	
Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
	
Wellbeing support.
	
Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.

Closing Date: 13th April 2026

If you are interested in becoming our new Client Adviser, please click 'APPLY' today. We look forward to hearing from you!

We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

Please note this vacancy may close early depending on applications received

As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.

Migrant Help is proud to be an equal opportunities employer

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Client Adviser job near me in Wakefield, West Yorkshire, United Kingdom! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!