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Client Care Advocate
Job Posted: 3 days ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester
Expire in: 25 days
Job Description
A fast paced, global software business leaders are looking for a talented Client Care Advocate in Manchester - office based 5 days a week
About the Role
In a fast paced, global business, provide a best-in-class service to new and existing client. Support the Customer Care Specialists by investigating and accurately recording client queries. Contribute to the business's Super Service strategy whilst exceeding individual KPIs.
Skills and Experience
Complaint handling is case management, someone who's worked in a 2nd level complaints team and dealt with different departments as resolution
B2B Background or exposure so understand the challenges of dealing with business - for example, insolvencies, none payment, staff issues, cash flow problems
Can take on feedback and deliver a difficult message
The ability to work in a fast-paced environmentBenefits
Profit Share Scheme
25 Holidays + Bank Holidays
Day off on your Birthday
Social Events Throughout Year
Contributory Pension Scheme
Private Health Insurance after 5 years
Cycle to work scheme
Season Ticket Loan SchemeGreat opportunity for someone looking to excel in their career!
48325MSR
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Looking for your next career move? Join a top company hiring Client Care Advocate job near me in Manchester, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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