Hiring Now: Client Delivery Director Near You – Apply Today!
Your Next Client Delivery Director Job Starts Here – Apply Now!
Client Delivery Director
Job Posted: 15 hours ago
Salary: £ 75,000 - 90,000 / Annum
Job Type: Permanent
Location: London
Expire in: a month
Job Description
Client Delivery & Relationship Leader (Director)
Location: London (with regular client site travel)
Salary: £75,000 – £90,000 + benefits
We’re looking for a dynamic and experienced Client Delivery & Relationship Leader to take ownership of several key enterprise accounts across the UK. This is a senior position where you’ll balance delivery excellence with strong client partnership, ensuring projects run smoothly while helping clients achieve their strategic goals.
You’ll be the senior face of delivery for your accounts — building trusted relationships, leading governance, resolving escalations, and ensuring the highest levels of service. This role suits someone who enjoys both hands-on leadership and big-picture thinking, with the ability to spot opportunities for improvement and growth.
Responsibilities
*
Oversee service delivery across key accounts, ensuring consistency, quality, and client satisfaction.
*
Build strong relationships with senior stakeholders, acting as a trusted advisor and point of escalation.
*
Lead regular governance sessions and performance reviews to track progress and identify improvements.
*
Work closely with cross-functional teams (onshore and offshore) to align delivery, strategy, and communication.
*
Identify and pursue opportunities to expand services and strengthen client partnerships.
*
Maintain a visible presence with clients, typically spending 2–3 days per week on site.
Skills.
*
You’ve led IT delivery or client-facing operations, ideally within managed or professional services.
*
You’re confident managing complex accounts, balancing commercial awareness with a customer-first mindset.
*
You’re skilled at building rapport with senior stakeholders and navigating challenging conversations when needed.
*
You understand delivery governance, service performance metrics, and escalation management.
*
You’re collaborative, proactive, and take pride in driving both stability and innovation in your work.
This role offers the chance to work with leading enterprise clients, shape delivery strategy, and make a tangible impact. If you’re someone who thrives on responsibility, enjoys building strong partnerships, and has a passion for delivery excellence, we’d love to hear from youBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Client Delivery Director job near me in London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).