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Client Engagement Team Leader
Job Posted: 4 days ago
Salary: £ 55,000 - 65,000 / Annum
Job Type: Permanent
Location: Jersey
Expire in: 24 days
Job Description
Are you enthusiastic about promoting compliance and operational excellence? Join a dynamic Client Take-On team where you'll have a significant impact on client on-boarding processes for regulated businesses.
In this role, you will be instrumental in fostering a culture of compliance and ensuring operational excellence by managing client on-boarding and related client due diligence (CDD) activities.
You'll engage with a diverse range of clients and receive professional development support, helping you grow alongside the business and reach your full potential!
About the Role
Lead the regulated business client take-on team.
Manage client due diligence (CDD) inquiries and escalations across multiple jurisdictions, including Jersey, Guernsey, the UK, and Cayman.
Provide robust CDD support, navigating complex business processes and jurisdictional requirements.
Ensure compliance with financial crime regulations and financial services business standards.
Uphold data protection and confidentiality in line with company policies.
Act as the primary point of contact for the Cayman team and handle business escalations related to CDD inquiries, including recommending process improvements.
Support the manager by covering absences and proactively enhancing operational processes and data integrity within client systems related to client risk assessment and CDD.
Collaborate closely with team members and other departments to develop and maintain effective communication and timely client take-on interactions.
Work across the business to ensure seamless client on-boarding experiences with a focus on effective communication throughout the process.About You
Extensive experience in CDD/client on-boarding within a regulated or supervised Financial Services Business licensed in Jersey, Guernsey, Cayman, UK, HK, or the BVI.
Strong understanding of corporate, fiduciary, and/or funds services in international financial centre jurisdictions, including complex structures.
Proficient in AML regulations relating to client risk assessment and CDD for various legal entity types in regulated fiduciary, funds, and/or corporate services.
Ability to quickly learn and fully understand multiple complex procedures across different jurisdictional regulatory requirements.
Exceptional organisational, analytical, and time management skills with the ability to multitask effectively.
Proven ability to manage internal and external stakeholder expectations professionally.
Excellent verbal and written communication skillsBefore You Apply
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Looking for your next career move? Join a top company hiring Client Engagement Team Leader job near me in Jersey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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